What departments does Fusion CX have?

Fusion CX has employees across 17 departments including Marketing, Finance, Analytics, Information Technology, Human Resources.

What is the largest department at Fusion CX?

The largest department at Fusion CX is Operations with 6 employees.

Where are Fusion CX employees located globally?

Fusion CX has employees across 6 continents and 25 countries including Morocco, Côte D'ivoire, India, Philippines, Indonesia.

How has Fusion CX's team size changed over time?

Fusion CX's team has decreased from approximately 3K to 2.1K employees based on available data.

Fusion CX Employee Directory

Outsourcing and Offshoring ConsultingGeorgia, United States5001-10000 Employees

Fusion CX operates in the outsourcing and offshoring consulting space, focusing on the intersection of technology-enabled solutions and human interactions to improve customer experiences. The company combines digital capabilities with personalized, empathetic service across all customer touchpoints. Its approach relies on analytics and AI-enabled tools to understand and anticipate customer needs while its professionals ensure that interactions are meaningful.

Its industry footprint spans BFSI, healthcare and life sciences, high tech growth, retail, utility, and telecom, with services tailored to sector-specific challenges. Based in Norcross, Georgia, Fusion CX operates globally, supported by a broad international workforce across 15 countries. In January 2026, the company announced the acquisition of SkyCom BPO, a nearshore BPO with delivery operations across Latin America.

Fusion CX Global Highlights

Asia
1.3K

India
1.1K
Philippines
269
Indonesia
8
Pakistan
3
United Arab Emirates
3
Qatar
1
Iran
1

North America
541

United States Of America
358
El Salvador
68
Jamaica
66
Canada
33
Belize
10
Mexico
6

Africa
48

Morocco
47
Côte D'ivoire
1

Europe
35

Albania
26
United Kingdom Of Great Britain And Northern Ireland
4
Greece
2
Latvia
1
France
1
Finland
1

South America
32

Colombia
30
Brazil
2

Fusion CX's Leadership

M. J.
Chief Marketing Officer
Mobile Phone
Email
C. N.
Chief Information Officer
Mobile Phone
Email
H. A.
Vice President Client Services
Mobile Phone
Email
O. B.
Vice President Human Resources
Mobile Phone
Email
S. S. B.
Vice President Of Learning And Development
Mobile Phone
Email
M. M. F.
Head Of Human Resources
Mobile Phone
Email
J. L.
Head Of Talent Management
Mobile Phone
Email
E. M.
Head Of Operations
Mobile Phone
Email

Fusion CX Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Sales
Analytics
Operations
Human Resources
Other
Support
Program & Project Management
Information Technology
Business

Contact profiles from Fusion CX

Name

Title

Contact

Location

Last Update

E. J. A.
Associate Director Of Customer Success
Mobile Phone
Email
Philippines, Central Visayas
Apr 16, 2026
G. K.
Finance Controller
Mobile Phone
Email
India, West Bengal
Apr 15, 2026
H. G.
Director Site Operations
Mobile Phone
Email
India, Chandigarh
Mar 24, 2026
J. D.
Associate Director Of Talent Acquisition - Southeast Asia
Mobile Phone
Email
Philippines
Sep 01, 2026
K. L.
Senior Director - Client Services
Mobile Phone
Email
Canada, Quebec
May 30, 2026
S. V.
Director Of Operations
Mobile Phone
Email
Philippines, Metro Manila
Jun 25, 2026
J. M.
Director Of Operations
Mobile Phone
Email
Philippines, Calabarzon
Aug 16, 2026
S. N.
Site Director
Mobile Phone
Email
El Salvador, San Salvador
Nov 14, 2025
J. R.
Site Director
Mobile Phone
Email
El Salvador, San Salvador
Feb 02, 2024
N. S.
Finance Controller
Mobile Phone
Email
Jun 19, 2026

Frequently Asked Questions

What is Fusion CX known for?

Fusion CX was founded in 2004 and operates in the Outsourcing and Offshoring Consulting industry. You can contact Fusion CX's main corporate office by phone at

+1-866-581-****

. Explore Fusion CX's company overview page for more information.

What is Fusion CX's most common email format?

Fusion CX employees' email format typically follows the pattern of First.Last@fusionbposervices.com. Trying to find reliable and up-to-date employee contact data? Find more Fusion CX email formats with LeadIQ.

How many employees does Fusion CX have currently?

Fusion CX has approximately 7.1K employees as of August 2026. These team members are located across 5 continents, including Asia, North America and Africa.

Who are Fusion CX's key employees and leadership?

As of August 2026, Fusion CX's key employees include:

Chief Marketing Officer: M. J.
Chief Information Officer: C. N.
Vice President Client Services: H. A.
Vice President Human Resources: O. B.
Vice President Of Learning And Development: S. S. B.

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Fusion CX Employee Directory

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