GCOM Worldwide, Inc. - Call Center Outsourcing Solutions
TelecommunicationsNew Jersey, United States2-10 Employees
GCOM Worldwide, Inc. focuses on call center outsourcing and telecommunications services, helping clients streamline billing and vendor selection while delivering voice and data solutions from leading providers. The firm supports contact centers by auditing and assessing needs to craft customized solutions that aim to improve customer experiences, with an emphasis on moving from legacy systems to multi-channel, cloud-based platforms. Based in New Jersey and serving the telecommunications and technology sectors, GCOM positions itself as a full-service partner that provides savings in time and resources through its processes. The company has a long-standing focus on serving contact centers since 1996 and emphasizes long-term relationships with clients and carriers, offering a team-based approach to client goals and outcomes. A recent development noted is the acquisition of Triwest Communications in 2018, reflecting growth within its scope of services. } }{
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