What departments does Gladly have?

Gladly has employees across 13 departments including Engineering, Operations, Marketing, Customer Success, Solutions Engineering.

What is the largest department at Gladly?

The largest department at Gladly is Operations with 7 employees.

Where are Gladly employees located globally?

Gladly has employees across 6 continents and 13 countries including Nigeria, Saudi Arabia, Philippines, Singapore, India.

How has Gladly's team size changed over time?

Gladly's team has decreased from approximately 229 to 206 employees based on available data.

Learn more at LeadIQ.com

Gladly Employee Directory

Q: Who are Gladly's key employees and leadership?

Gladly's key employees include: Ceo: C. B., Coo: L. G., Chief Technology Officer: C. S., Vp Of Growth: J. N., Vp Of Marketing: J. C..

Software DevelopmentCalifornia, United States201-500 Employees

Gladly is a software company based in San Francisco, California that develops a customer experience AI platform. The platform is designed to deliver cost savings for business leaders while fostering lasting customer loyalty by prioritizing direct engagement with customers over deflection. Its client roster includes Crate & Barrel, Breeze Airways, and Ulta Beauty, reflecting a focus on brands that emphasize customer-centric service.

Positioned in the software development industry, Gladly markets itself as an AI-driven solution for modern customer service needs. In May 2026, Gladly announced the introduction of agentic commerce capabilities at its Connect Live conference, marking a concrete product expansion.

Gladly Global Highlights

North America
238

United States Of America
234
Canada
3
Mexico
1

South America
7

Colombia
7

Asia
6

Philippines
3
Saudi Arabia
1
Singapore
1
India
1

Europe
4

United Kingdom Of Great Britain And Northern Ireland
2
France
1
Austria
1

Africa
3

Nigeria
3

Oceania
1

Australia
1

Gladly's Leadership

C. B.
Ceo
Mobile Phone
Email
L. G.
Coo
Mobile Phone
Email
C. S.
Chief Technology Officer
Mobile Phone
Email
J. N.
Vp Of Growth
Mobile Phone
Email
J. C.
Vp Of Marketing
Mobile Phone
Email
M. M.
Vice President Of Customer Success
Mobile Phone
Email
S. B.
Head Of Talent & Engagement
Mobile Phone
Email
T. D.
Head Of Solutions Consulting
Mobile Phone
Email

Gladly Employee Metrics

100%

50%

2026

2025

Engineering
Sales
Business Development
Operations
Customer Success
Other
Marketing
Consultant
Program & Project Management
Research

Contact profiles from Gladly

Name

Title

Contact Info

Location

Last Update

C. B.
Ceo
Mobile Phone
Email
United StatesUtah
Apr 24, 2026
C. S.
Chief Technology Officer
Mobile Phone
Email
United StatesNew York
Jul 08, 2025
L. G.
Coo
Mobile Phone
Email
Saudi ArabiaTabuk
Apr 25, 2025
J. N.
Vp Of Growth
Mobile Phone
Email
Apr 24, 2026
S. B.
Head Of Talent & Engagement
Mobile Phone
Email
United States
Apr 24, 2026
J. C.
Vp Of Marketing
Mobile Phone
Email
Jun 05, 2026
M. M.
Vice President Of Customer Success
Mobile Phone
Email
United StatesNew York
May 14, 2026
T. D.
Head Of Solutions Consulting
Mobile Phone
Email
Bay
Mar 18, 2026
C. E.
Head Of Ai Solutions
Mobile Phone
Email
United StatesNorth Carolina
Jun 09, 2025
M. W.
Head Of Ai Marketing
Mobile Phone
Email
United StatesArizona
Apr 21, 2026

Frequently Asked Questions

What is Gladly known for?

Gladly was founded in 2014 operates in the Software Development industry. The company's main headquarters is located in 60 29th Street Suite 125 San Francisco, California United States; you can contact the main corporate office by phone at

+1-415-613-****

. Explore Gladly's company overview page for more information.

What is Gladly's most common email format?

Gladly employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Gladly email formats with LeadIQ.

How many employees does Gladly have currently?

Gladly has approximately 231 employees as of June 2026. These team members are located across 6 continents, including North AmericaSouth AmericaAsia.

Who are Gladly's key employees and leadership?

As of June 2026, Gladly's key employees include:

Ceo: C. B.
Coo: L. G.
Chief Technology Officer: C. S.
Vp Of Growth: J. N.
Vp Of Marketing: J. C.

Looking for contact data? Unlock accurate emails and phone numbers for your ideal prospects with LeadIQ.

Everything for prospecting,
in one platform.

What you can expect from LeadIQ:

B2B data verified in real-time
Sync data to your CRM, & add it to an outreach sequence in one click
Integrations with your tech stack for optimal efficiency
A patented AI cold email generator
Account & contact-level job change tracking

Ready to create more pipeline?

Get a demo and discover why thousands of SDR and Sales teams trust
LeadIQ to help them build pipeline confidently.

Gladly Employee Directory

Find Gladly employees' phone numbers or email addresses

Name search is limited — try advanced search instead