Gladly Employee Directory

Software DevelopmentCalifornia, United States201-500 Employees

Gladly is the only AI-powered customer service software built around people, not tickets. Unlike traditional ticket-based systems, Gladly uses the customer as the core record. We bring together everything you know about your customers and every interaction you’ve shared — across channels, both agent-led and AI-driven — into one continuous, lifelong conversation, resulting in more personal experiences and empowered support teams.

Gladly was founded with the vision of a happier world where customers are back at the center of customer service. Today, Gladly is proud to call over 300 of the world’s most loved brands customers, including Nordstrom, Warby Parker, Crate & Barrel, Ralph Lauren, Tory Burch, Rothy’s, and more. For more on how we’re creating irrational loyalty for these brands and more, visit https://www.gladly.com/

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Gladly Global Highlights

North America
279

United States Of America
274
Canada
4
Mexico
1

Asia
4

Saudi Arabia
1
Thailand
1
India
1
Singapore
1

Europe
4

United Kingdom Of Great Britain And Northern Ireland
2
Spain
1
France
1

Africa
2

Nigeria
2

Oceania
2

Australia
2

Gladly's Leadership

H. N.
Chief Executive Officer And Founder
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D. G.
Chief Customer Officer
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K. E.
Chief People Officer
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T. R.
Chief Financial Officer
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A. D.
Chief Revenue Officer (cro)
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E. D. Z.
Vice President - Head Of North America Enterprise Sales
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K. D.
Vice President Customer Success
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S. B.
Head Of Talent & Engagement
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Gladly Employee Metrics

100%

50%

0%

2024

2023

Engineering
Sales
Business Development
Operations
Customer Success
Other
Marketing

Contact profiles from Gladly

Name

Title

Contact Info

Location

Last Update

H. G. W.
Executive Assistant To Chief Executive Officer
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Email
United StatesCalifornia
Nov 06, 2024
L. G.
Coo
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Email
Saudi ArabiaTabuk
Feb 07, 2024
M. W.
Co-Founder, Chief Product Officer
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United StatesCalifornia
Feb 12, 2024
S. B.
Head Of Talent & Engagement
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Email
United States
Nov 06, 2024
J. C.
Vp Of Growth Marketing
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Email
United StatesColorado
Nov 06, 2024
E. D. Z.
Vice President - Head Of North America Enterprise Sales
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Email
Nov 06, 2024
N. S.
Head Of Partnerships
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Email
Nov 07, 2024
A. R.
Head Of Product Marketing & Revenue Enablement
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Email
United StatesWashington
Nov 07, 2024
E. W.
Vp Services, Support And Customer Education
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Email
United StatesCalifornia
Nov 07, 2024
M. H.
Vp Product Management And Design
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Email
United StatesCalifornia
Nov 07, 2024

Frequently Asked Questions

What is Gladly known for?

Gladly was founded in 2014 operates in the Software Development industry. The company's main headquarters is located in 60 29th St Suite 125 San Francisco, California 94110 US; you can contact the main corporate office by phone at

+1-415-613-****

. Explore Gladly's company overview page for more information.

What is Gladly's most common email format?

Gladly employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Gladly email formats with LeadIQ.

How many employees does Gladly have currently?

Gladly has approximately 223 employees as of September 2024. These team members are located across 5 continents, including North AmericaAsiaEurope.

Who are Gladly's key employees and leadership?

As of September 2024, Gladly's key employees include:

Chief Executive Officer And Founder: H. N.
Chief Customer Officer: D. G.
Chief People Officer: K. E.
Chief Financial Officer: T. R.
Chief Revenue Officer (cro): A. D.

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