Global Help Desk Services, Inc. logo

Global Help Desk Services, Inc. Employee Directory

IT Services and IT ConsultingConnecticut, United States51-200 Employees

Global Help Desk Services, Inc. provides enterprise-level help desk services aimed at letting IT and business leaders focus on core initiatives. The company takes on recruiting, staffing, training, and management of help desk personnel, freeing client teams from those tasks. It emphasizes fast, reliable support with 24/7 availability and a rapid response, including calls answered by trained agents in under 45 seconds, and concentrates on inbound customer support rather than outbound calls.

Based in Rocky Hill, Connecticut, GHDSi operates in the IT services and IT consulting industry, offering service level agreements that are among the highest in the field. In April 2026, GDC IT Solutions announced it had acquired Global Help Desk Services, expanding 100% U.S.-based outsourced IT service desk capabilities.

Find Global Help Desk Services, Inc. employees' phone numbers or email addresses

Global Help Desk Services, Inc. Global Highlights

Location
Employees

North America
71

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  • United States Of America
    69
  • Mexico
    1
  • Jamaica
    1

Asia
5

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  • India
    3
  • United Arab Emirates
    1
  • Qatar
    1

Europe
2

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  • Cyprus
    1
  • France
    1

South America
2

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  • Chile
    1
  • Colombia
    1

Africa
1

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  • South Africa
    1

Global Help Desk Services, Inc.'s Leadership

  • Stylized image of a person
    S. M. P.
    Manager
  • Stylized image of a person
    A. P.
    Support Team Lead
  • Stylized image of a person
    R. P.
    Night Auditor

Global Help Desk Services, Inc. Employee Metrics

100%
50%
0%
2026
2025
  • Analytics
  • Information Technology
  • Accounting
  • Business
  • Administrative
  • Other

Contact profiles from Global Help Desk Services, Inc.

Name
Title
Contact
Location
Last Update
  • Stylized image of a person
    S. M. P.
    Manager
    Qatar
    Jun 02, 2026
  • Stylized image of a person
    A. P.
    Support Team Lead
    Oct 22, 2024
  • Stylized image of a person
    R. P.
    Night Auditor
    South AfricaMpumalanga
    Jul 31, 2026

Frequently Asked Questions

What is Global Help Desk Services, Inc. known for?

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Global Help Desk Services, Inc. was founded in 2002 operates in the IT Services and IT Consulting industry; you can contact the main corporate office by phone at . Explore Global Help Desk Services, Inc.'s company overview page for more information.

What is Global Help Desk Services, Inc.'s most common email format?

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Global Help Desk Services, Inc. employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Global Help Desk Services, Inc. email formats with LeadIQ.

How many employees does Global Help Desk Services, Inc. have currently?

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Global Help Desk Services, Inc. has approximately 61 employees as of August 2026. These team members are located across 5 continents, including North AmericaAsiaEurope.

Who are Global Help Desk Services, Inc.'s key employees and leadership?

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As of August 2026, Global Help Desk Services, Inc.'s key employees include:

  • Manager: S. M. P.
  • Support Team Lead: A. P.
  • Night Auditor: R. P.

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