Golden Gate BPO Solutions, LLC

Outsourcing and Offshoring ConsultingUnited States2-10 Employees

Golden Gate BPO Solutions provides multi-channel contact center, customer engagement and business process outsourcing services.

In addition, we provide strategic consulting, legal, and advisory services for many clients spanning business and operational improvement and restructuring, financial analysis and planning, technology procurement and implementation, and sales, marketing and brand enhancement.

Our customer engagement centers are located in the United States, Dominican Republic, Belize, and the Philippines, from which we offer multi-lingual voice, email, web chat, social media, back-office, online help desk and automated support.

Our Client Philosophy:

> You are Important and Need Someone that Values your Business and Relationship
> You deserve Personal Attention to help Drive Operational Excellence and address ‘Inevitable Change’
> You should have a Partner that puts Your Needs in Front of their Own and Doesn’t Cut Corners

Above all, the following represents our Overall Commitment to People, Business and our Industry:

RESOURCE
Our Opinions, Advice, Decisions, Recommendations or Offer of Help Place Your Needs First

UNDERSTANDING
Your Business and Your Needs and What we Believe Will Best Serve Your Needs

RELATIONSHIPS
Forge Life-Long Relationships

PERSPECTIVE
Transparent and Honest Advice based on our own Successes and Failures

Specialties: Contact Center and CRM Solutions, Consulting, Vendor Management, BPO Services, Data Analytics, Work Force Management and Quality Assurance

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