Established Clientele With a history dating back to 1963 and loyal clients from the outset, Graffen Business Systems demonstrates strong retention and trust, indicating opportunities to expand services within existing long-term relationships.

Mid-Size Market Focus Operating with a team of 11 to 50 employees and generating revenue between 25 to 50 million dollars, the company targets mid-sized organizations, presenting opportunities for tailored IT solutions and scalable managed services.

Comprehensive IT Solutions Graffen offers a variety of specialized services including VoIP, unified communications, and dictation solutions, signaling a readiness for advanced technology offerings such as cloud integration, cybersecurity, and digital transformation consulting.

Digital Presence & Innovation The company's recent solution listing and updates on their website showcase their focus on providing transparent, innovative, and updated technology services, opening avenues for upselling newer solutions like cloud security and analytics to current clients.

Industry Positioning Positioned as the official IT partner for the Golf Association of Philadelphia and with a competitive landscape involving similar-sized firms, Graffen can leverage its local presence and specialized expertise to target niche markets and expand its client base in the regional IT services segment.