Enterprise Voice Gupshup recently launched a self-serve Voice AI platform for enterprise calls, signaling a strong opportunity to upsell voice-enabled CX solutions to large customers seeking scalable, self-serve AI call capabilities.

Meta Partnership As a major Meta Business Solution Provider and recent Partner of the Year, Gupshup has credibility and access to Meta’s ecosystem, presenting a sales angle to secure co-sell opportunities and expand across social channels for clients.

Broad Channel Reach Gupshup supports multimodal interactions across WhatsApp, Voice, RCS, Web, and mobile apps, offering a compelling cross-channel engagement proposition for brands aiming to unify messaging and optimize customer journeys.

Middleware Opportunity With initiatives to build middleware connecting WhatsApp to back-end systems like inventory and CRMs, there is a clear upsell path to enterprise clients needing integration-heavy conversational workflows and back-end automation.

Scale and Partnerships Having a global base of 100,000+ customers and Ongoing partnerships with major platforms, Gupshup presents opportunities to target mid-market to enterprise accounts seeking scalable, proven AI-driven engagement at scale.