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Help Scout Employee Directory

Technology, Information and InternetMassachusetts, United States201-500 Employees

Help Scout has about 288 employees across 6 continents, most of them in North America. By country, the largest groups are United States Of America (66%), India (8%) and Canada (3%). Engineering and Sales make up 35% of the profiles with a known department. Help Scout's workforce spans 22 departments. Help Scout's workforce fell 16% between July 2025 and July 2026.

Find Help Scout employees' phone numbers or email addresses

Help Scout Global Highlights

Location
Employees

North America
247

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  • United States Of America
    235
  • Canada
    12

Asia
55

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  • India
    28
  • Pakistan
    8
  • Bangladesh
    6
  • Philippines
    4
  • Sri Lanka
    3
  • Malaysia
    2
  • United Arab Emirates
    1
  • Singapore
    1
  • Indonesia
    1
  • Thailand
    1

Europe
36

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  • United Kingdom Of Great Britain And Northern Ireland
    9
  • Poland
    5
  • Spain
    4
  • Italy
    3
  • Azerbaijan
    2
  • Netherlands
    2
  • Germany
    2
  • Denmark
    1
  • Ireland
    1
  • Austria
    1
  • Serbia
    1
  • Norway
    1
  • Ukraine
    1
  • Portugal
    1
  • Belgium
    1
  • Albania
    1

Africa
7

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  • Nigeria
    2
  • Morocco
    2
  • Egypt
    1
  • South Africa
    1
  • Kenya
    1

South America
7

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  • Brazil
    6
  • Argentina
    1

Oceania
4

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  • Australia
    4

North America accounts for 69% of Help Scout's workforce, followed by Asia (15%) and Europe (10%).

Help Scout's Leadership

  • Chief People Officer at Help Scout
    L. L.
    Chief People Officer
    Mobile Phone
  • Head Of Product at Help Scout
    A. N.
    Head Of Product
    Mobile Phone
  • Vice President, Finance And Controller at Help Scout
    J. G. R.
    Vice President, Finance And Controller
    Mobile Phone
  • Director Of Product Operations at Help Scout
    N. S.
    Director Of Product Operations
    Mobile Phone
  • Director Of Privacy And Security at Help Scout
    P. G.
    Director Of Privacy And Security
    Mobile Phone
  • Director Of Content Marketing at Help Scout
    K. B.
    Director Of Content Marketing
    Mobile Phone
  • Staff Android Engineer | Senior Engineering Manager at Help Scout
    A. R.
    Staff Android Engineer | Senior Engineering Manager
    Mobile Phone
  • Software Engineering Manager at Help Scout
    J. M.
    Software Engineering Manager
    Mobile Phone

Help Scout Employee Metrics

100%
50%
0%
2026
2025
  • Engineering
  • Support
  • Analytics
  • Marketing
  • Operations
  • Other
  • Arts & Design
  • Product Management
  • Sales
  • Information Technology

Engineering is the largest department at 24% of profiles with a known department, down from 40% in July 2025, followed by Sales (11%, up from 5%) and Arts & Design (9%, up from 6%).

Contact profiles from Help Scout

Name
Title
Contact
Location
Last Update
  • Chief People Officer at Help Scout
    L. L.
    Chief People Officer
    Mobile Phone
    Sep 23, 2026
  • Vice President, Finance And Controller at Help Scout
    J. G. R.
    Vice President, Finance And Controller
    Mobile Phone
    Oct 17, 2026
  • Head Of Product at Help Scout
    A. N.
    Head Of Product
    Mobile Phone
    Jul 27, 2026
  • Director Of Product Operations at Help Scout
    N. S.
    Director Of Product Operations
    Mobile Phone
    Canada, British Columbia
    Sep 10, 2026
  • Director Of Privacy And Security at Help Scout
    P. G.
    Director Of Privacy And Security
    Mobile Phone
    Canada, Ontario
    Oct 14, 2026
  • Director Of Content Marketing at Help Scout
    K. B.
    Director Of Content Marketing
    Mobile Phone
    Oct 14, 2026
  • Staff Android Engineer | Senior Engineering Manager at Help Scout
    A. R.
    Staff Android Engineer | Senior Engineering Manager
    Mobile Phone
    Spain
    Sep 28, 2026
  • Software Engineering Manager at Help Scout
    J. M.
    Software Engineering Manager
    Mobile Phone
    Canada
    Oct 14, 2026
  • Senior Technical Support Manager at Help Scout
    A. G.
    Senior Technical Support Manager
    Mobile Phone
    United Kingdom, Edinburgh
    Oct 14, 2026
  • Engineering Manager at Help Scout
    A. N.
    Engineering Manager
    Mobile Phone
    Jul 06, 2026

Frequently Asked Questions

What are the largest departments at Help Scout?

Minus sign iconPlus sign iconEngineering is the largest department at 24% of profiles with a known department, down from 40% in July 2025, followed by Sales (11%, up from 5%) and Arts & Design (9%, up from 6%). Help Scout's workforce spans 22 departments.

Where are Help Scout's employees located?

Minus sign iconPlus sign iconHelp Scout has about 288 employees across 6 continents, most of them in North America. North America accounts for 69% of Help Scout's workforce, followed by Asia (15%) and Europe (10%). By country, the largest groups are United States Of America (66%), India (8%) and Canada (3%).

How has Help Scout's workforce changed over the past year?

Minus sign iconPlus sign iconHelp Scout's workforce fell 16% between July 2025 and July 2026. Engineering's share of profiles with a known department fell from 40% to 24%.

How many employees does Help Scout have currently?

Minus sign iconPlus sign iconHelp Scout has approximately 288 employees as of October 2026. These team members are located across 6 continents, including North America, Asia and Europe.

Who are Help Scout's key employees and leadership?

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As of October 2026, Help Scout's key employees include:

  • Chief People Officer: L. L.
  • Head Of Product: A. N.
  • Vice President, Finance And Controller: J. G. R.
  • Director Of Product Operations: N. S.
  • Director Of Privacy And Security: P. G.

Looking for contact data? Unlock accurate emails and phone numbers for your ideal prospects with LeadIQ.

What is Help Scout's most common email format?

Minus sign iconPlus sign iconHelp Scout employees' email format typically follows the pattern of First@helpscout.com. Trying to find reliable and up-to-date employee contact data? Find more Help Scout email formats with LeadIQ.

What is Help Scout known for?

Minus sign iconPlus sign iconHelp Scout was founded in 2011 and operates in the Technology, Information and Internet industry. You can contact Help Scout's main corporate office by phone at
+1-855-435-****
. Explore Help Scout's company overview page for more information.

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