Help Scout Employee Directory

Technology, Information and InternetMassachusetts, United States201-500 Employees

Help Scout is the support platform that helps 12,000+ businesses delight and retain more customers across all their support channels. On LinkedIn, you’ll find everything we’re learning along the way—from front-line customer service insights to tips on customer-first culture, with some laughs sprinkled in for good measure. Hit follow to join thousands of support pros and leaders at customer-centric brands who are learning, sharing, and growing together.

P.S. Ready to give Help Scout a try? Start now with a free account 👉 https://www.helpscout.com
The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale.  With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2.

Try for Free 👉  https://bit.ly/HS_FreeTrial

Find Help Scout employees' phone numbers or email addresses

Help Scout Global Highlights

Location
Employees

North America
179

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  • United States Of America
    166
  • Canada
    13

Asia
48

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  • India
    23
  • Pakistan
    6
  • Bangladesh
    4
  • Philippines
    4
  • Sri Lanka
    4
  • Malaysia
    2
  • Thailand
    1
  • United Arab Emirates
    1
  • Saudi Arabia
    1
  • Russian Federation
    1
  • Indonesia
    1

Europe
38

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  • United Kingdom Of Great Britain And Northern Ireland
    9
  • Poland
    5
  • Spain
    4
  • Netherlands
    3
  • Ukraine
    2
  • Azerbaijan
    2
  • Italy
    2
  • Germany
    2
  • Albania
    1
  • Norway
    1
  • Austria
    1
  • Ireland
    1
  • Portugal
    1
  • Denmark
    1
  • Serbia
    1
  • France
    1
  • Belgium
    1

Africa
6

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  • Morocco
    2
  • Nigeria
    2
  • Kenya
    1
  • Egypt
    1

South America
5

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  • Brazil
    5

Oceania
3

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  • Australia
    3

Help Scout's Leadership

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    F. N.
    Chief Marketing Officer
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  • Stylized image of a person
    F. N.
    Chief Marketing Officer
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  • Stylized image of a person
    F. N.
    Chief Marketing Officer
    Phone icon
  • Stylized image of a person
    L. L.
    Chief People Officer
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    J. S.
    Vp Of Engineering
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    A. P.
    Vp Of Customers
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    S. D.
    Vice President And Team Leader - Pharmaceutical Partnerships
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    S. D.
    Vice President And Team Leader - Pharmaceutical Partnerships
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Help Scout Employee Metrics

100%
50%
0%
2026
2025
  • Engineering
  • Support
  • Analytics
  • Marketing
  • Operations
  • Other
  • Arts & Design
  • Product Management
  • Sales
  • Information Technology

Contact profiles from Help Scout

Name
Title
Contact Info
Location
Last Update
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    S. N.
    Director Of Account Management
    Phone icon
    United StatesConnecticut
    Jan 12, 2026
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    J. M.
    Director Of Total Rewards And People Data
    Phone icon
    United StatesPennsylvania
    Feb 02, 2026
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    N. S.
    Director Of Product Operations
    Phone icon
    CanadaBritish Columbia
    Feb 05, 2026
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    H. N.
    Director Of Content
    Phone icon
    United StatesMassachusetts
    Feb 04, 2026
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    W. C.
    Assistant Controller
    Phone icon
    United StatesMassachusetts
    Jan 27, 2026
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    K. H.
    Director Of Support
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    United StatesOregon
    May 17, 2024
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    B. M.
    Director Of Data And Analytics
    Phone icon
    United StatesColorado
    Feb 04, 2026
  • Stylized image of a person
    P. G.
    Director Of Privacy And Security
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    CanadaOntario
    Nov 25, 2024
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    K. B.
    Director Of Content Marketing
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    Oct 03, 2025
  • Stylized image of a person
    E. K.
    Lead Technical Recruiter
    Phone icon
    United StatesTexas
    Feb 04, 2026

Frequently Asked Questions

What is Help Scout known for?

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Help Scout was founded in 2011 operates in the Technology, Information and Internet industry. The company's main headquarters is located in Boston, Massachusetts 02108 United States; you can contact the main corporate office by phone at . Explore Help Scout's company overview page for more information.

What is Help Scout's most common email format?

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Help Scout employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Help Scout email formats with LeadIQ.

How many employees does Help Scout have currently?

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Help Scout has approximately 284 employees as of February 2026. These team members are located across 6 continents, including North AmericaAsiaEurope.

Who are Help Scout's key employees and leadership?

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As of February 2026, Help Scout's key employees include:

  • Chief Marketing Officer: F. N.
  • Chief Marketing Officer: F. N.
  • Chief Marketing Officer: F. N.
  • Chief People Officer: L. L.
  • Vp Of Engineering: J. S.

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