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Insights

Global Partnership Help Scout recently partnered with TD SYNNEX Co., a global IT distributor, opening doors for potential sales collaboration on a larger scale.

Competitive Analysis Identifying competitors like Fluent Support provides insight into market alternatives, allowing targeted sales pitches that highlight Help Scout's unique value proposition.

Technology Integration The integration with Salesforcecodex and the launch of the Facebook Messenger channel provide entry points for cross-selling opportunities to existing customers seeking expanded functionalities.

Strategic Alliances Partnerships with industry platforms like Founders Beta and Census present avenues for joint sales initiatives and referrals within a network of potential clients.

Revenue Potential With a revenue range of $10M - $50M and funding of $15M, Help Scout represents a stable and growing company with the financial capacity to invest in new solutions, making it an attractive prospect for sales partnerships.

Help Scout Tech Stack

Help Scout uses 8 technology products and services including LinkedIn Recruiter, Rippling, Figma, and more. Explore Help Scout's tech stack below.

  • LinkedIn Recruiter
    Applicant Tracking Systems
  • Rippling
    Applicant Tracking Systems
  • Figma
    Design
  • PWA
    Miscellaneous
  • Android
    Programming Languages
  • HSTS
    Security
  • Piwik
    System Analytics & Monitoring
  • Linkedin
    Widgets

Media & News

Help Scout's Email Address Formats

Help Scout uses at least 1 format(s):
Help Scout Email FormatsExamplePercentage
First@helpscout.comJohn@helpscout.com
49%
FirstLast@helpscout.comJohnDoe@helpscout.com
36%
Last@helpscout.comDoe@helpscout.com
8%
FirstL@helpscout.comJohnD@helpscout.com
7%

Frequently Asked Questions

Where is Help Scout's headquarters located?

Minus sign iconPlus sign iconHelp Scout's main headquarters is located at 100 City Hall Plaza 5th Floor Boston, MA 02108 US. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is Help Scout's phone number?

Minus sign iconPlus sign icon You can contact Help Scout's main corporate office by phone at
+1-855-435-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Help Scout's official website and social media links?

Minus sign iconPlus sign iconHelp Scout's official website is helpscout.com and has social profiles on LinkedIn.

How much revenue does Help Scout generate?

Minus sign iconPlus sign icon As of November 2024, Help Scout's annual revenue reached $35M.

What is Help Scout's SIC code NAICS code?

Minus sign iconPlus sign iconHelp Scout's SIC code is 8661 - Religious Organizations NAICS code is 541512 - Computer Systems Design Services.

How many employees does Help Scout have currently?

Minus sign iconPlus sign iconAs of November 2024, Help Scout has approximately 246 employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Revenue Officer: A. K.Chief Financial Officer: S. F.Chief Marketing Officer: F. N.. Explore Help Scout's employee directory with LeadIQ.

What industry does Help Scout belong to?

Minus sign iconPlus sign iconHelp Scout operates in the Software Development industry.

What technology does Help Scout use?

Minus sign iconPlus sign iconHelp Scout's tech stack includes LinkedIn RecruiterRipplingFigmaPWAAndroidHSTSPiwikLinkedin.

What is Help Scout's email format?

Minus sign iconPlus sign iconHelp Scout's email format typically follows the pattern of . Find more Help Scout email formats with LeadIQ.

How much funding has Help Scout raised to date?

Minus sign iconPlus sign icon As of November 2024, Help Scout has raised $15M in funding. The last funding round occurred on Jan 31, 2021 for $15M.

When was Help Scout founded?

Minus sign iconPlus sign iconHelp Scout was founded in 2011.
Help Scout

Help Scout

Software DevelopmentMassachusetts, United States201-500 Employees

Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.

The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale.  With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2.

Try for Free 👉  https://bit.ly/HS_FreeTrial

Section iconCompany Overview

Headquarters
100 City Hall Plaza 5th Floor Boston, MA 02108 US
Phone number
+1-855-435-****
Website
helpscout.com
SIC Code
8661 - Religious Organizations
NAICS Code
541512 - Computer Systems Design Services
Founded
2011
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $15M

    Help Scout has raised a total of $15M of funding over 6 rounds. Their latest funding round was raised on Jan 31, 2021 in the amount of $15M.

  • $10M$50M

    Help Scout's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $15M

    Help Scout has raised a total of $15M of funding over 6 rounds. Their latest funding round was raised on Jan 31, 2021 in the amount of $15M.

  • $10M$50M

    Help Scout's revenue is in the range of $10M$50M

Company Leadership

  • Stylized image of a person
    A. K.
    Chief Revenue Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    S. F.
    Chief Financial Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    F. N.
    Chief Marketing Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    F. N.
    Chief Marketing Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    F. N.
    Chief Marketing Officer
    Phone icon
    Mobile Phone

Employee Directory

  • Stylized image of a person
    A. W.
    Executive Assistant To Chief Executive Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    D. M.
    President & Chief Operating Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    F. N.
    Chief Marketing Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    F. N.
    Chief Marketing Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    F. N.
    Chief Marketing Officer
    Phone icon
    Mobile Phone

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