HorizonCX, LLC

Market ResearchMassachusetts, United States2-10 Employees

HorizonCX, LLC operates in the Market Research industry and is based in Quincy, Massachusetts at 92 Sea Avenue, 02169, United States. The company provides Feedback as a Service (FaaS) that designs, deploys, analyzes, and reports on the voice of the customer, and uses the resulting feedback to recommend actions intended to improve business outcomes. Its services aim to increase customer loyalty, reduce churn, minimize costs, and improve employee engagement and culture by focusing on how customers feel about the company. HorizonCX supports clients in implementing customer experience (CX) best practices and in preparing to take CX in-house, leveraging its expertise in this area. The firm is small, with 2-10 employees, and maintains a website at horizoncx.com.

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