Human Services Research Institute

Research ServicesMassachusetts, United States51-200 Employees

The Human Services Research Institute is a Cambridge, Massachusetts-based research nonprofit that has operated since 1976 to improve human service delivery systems. Its work encompasses rigorous research, evaluation, program implementation, data and statistical services, and technical assistance, with a focus on how physical, social, behavioral, and environmental factors intersect to affect health and well-being. The organization supports federal and state agencies in addressing the needs of underrepresented and marginalized populations across areas such as behavioral health, child and family welfare, housing and homelessness, population health, intellectual and developmental disabilities, and aging and physical disabilities. While retaining its national scope, HSRI emphasizes community- and person-centered service systems as its guiding mission, drawing on a team described as more than 70 professionals.

Recent activity highlights HSRI’s ongoing role in informing policy and practice, including work on waiver resets and the development of user-friendly visual reporting measures that illustrate variations in cancer incidence, mortality, cost, screening, and access to care in Maine. The organization collaborates with diverse partners, including state and local entities, to translate research into practical improvements in service delivery. Based in the Cambridge area, HSRI positions itself within the research services industry as a provider of applied studies and technical assistance aimed at enhancing the effectiveness and equity of human service systems.

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