iDealResponse
IT Services and IT ConsultingUtah, United States2-10 Employees
iDealResponse provides a verbal performance platform designed to help sales and service teams identify and disseminate effective conversational practices across an organization. The platform, available on desktop and mobile, includes a Verbal Knowledge Base of field-tested ideas that can be accessed by field and inside reps, managers, and executives. Reps can listen to exemplary responses from teammates and receive detailed feedback on metrics related to their own content and delivery. Based in Draper, Utah, the company operates within the IT services and IT consulting industry. It positions itself as a resource for organizations that have invested heavily in CRM solutions, aiming to address gaps in how value is articulated during interactions and to shorten sales cycles while improving customer satisfaction. Its offerings are relevant to both field and inside sales roles as well as management and executive teams.