Insights

Premium Customer Experience Incu emphasizes genuine and memorable customer service, focusing on creating an inviting atmosphere that exceeds expectations. This approach indicates an opportunity to offer personalized or exclusive retail solutions, loyalty programs, or customer engagement technologies that enhance the in-store experience.

Fashion and Lifestyle Curation With a curated selection of international brands and emerging Australian talent, Incu appeals to discerning shoppers seeking unique offerings. Partnering with innovative brands or providing exclusive product lines could strengthen their exclusive appeal and drive higher sales.

Tech Stack Utilization Utilizing modern digital tools like PayPal, Google Maps, and WeChat suggests Incu's openness to integrating digital solutions for seamless shopping. Providing advanced e-commerce, mobile engagement, or social commerce solutions could further boost their omnichannel sales growth.

Growth Potential With revenues estimated between 50 to 100 million dollars and a diverse customer base, Incu presents window for expansion through new store formats, online platforms, or targeted marketing that emphasizes their unique community-driven retail experience to attract new demographics.

Competitive Market Position Standing alongside notable peers like SSENSE and Farfetch, Incu operates within a highly competitive luxury and fashion retail landscape. Introducing innovative product collaborations, exclusive memberships, or sustainability initiatives could differentiate them further and unlock new revenue streams.

Incu Tech Stack

Incu uses 8 technology products and services including BugSnag, Google Hosted Libraries, Modernizr, and more. Explore Incu's tech stack below.

  • BugSnag
    Analytics
  • Google Hosted Libraries
    Content Delivery Network
  • Modernizr
    Javascript Libraries
  • Goober
    Javascript Libraries
  • Google Maps
    Maps
  • PayPal
    Payment Processing
  • WeChat
    Social Media Marketing Software
  • ZURB Foundation
    UI Frameworks

Media & News

Incu's Email Address Formats

Incu uses at least 1 format(s):
Incu Email FormatsExamplePercentage
First@incu.comJohn@incu.com
50%
First@incu.comJohn@incu.com
50%

Frequently Asked Questions

Where is Incu's headquarters located?

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Incu's main headquarters is located at 42 Davies St Sydney, NSW 2010 AU. The company has employees across 4 continents, including OceaniaAsiaEurope.

What is Incu's phone number?

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You can contact Incu's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Incu's stock symbol?

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Incu is a publicly traded company; the company's stock symbol is WPCB-WT.

What is Incu's official website and social media links?

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Incu's official website is incu.com and has social profiles on LinkedIn.

What is Incu's NAICS code?

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Incu's NAICS code is 44-45 - Retail Trade.

How many employees does Incu have currently?

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As of October 2025, Incu has approximately 130 employees across 4 continents, including OceaniaAsiaEurope. Key team members include Chief Executive Officer: D. L.Head Of Buying And Planning: S. K.Owner: V. W.. Explore Incu's employee directory with LeadIQ.

What industry does Incu belong to?

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Incu operates in the Retail industry.

What technology does Incu use?

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Incu's tech stack includes BugSnagGoogle Hosted LibrariesModernizrGooberGoogle MapsPayPalWeChatZURB Foundation.

What is Incu's email format?

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Incu's email format typically follows the pattern of First@incu.com. Find more Incu email formats with LeadIQ.

When was Incu founded?

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Incu was founded in 2002.

Incu

RetailNew South Wales, Australia51-200 Employees

Incu is a retail destination, a considered curation from around the world, a community and a culture representing fashion, innovation and lifestyle. 

Established in 2002 by twin brothers Brian and Vincent Wu, Incu began, like many great things do, as a simple but powerful set of ideas. 

Inspired by their love of travel, international brands and emerging Australian talent, the brothers set about fusing these into retail concepts that would be at once innovative, personable and unique.
Incu strives for a store experience that is dedicated to detail and the desire to exceed expectation.

23 years after opening the first store in Galeries Sydney,  Incu has flourished in to a multi-faceted business with interests that extend well beyond the realms of fashion. Incu has become a diverse and united community of customers, staff, suppliers and partners.

We don’t pretend that we’re reinventing retail, but there are small, significant things that we do that make us different from other retailers.

When it comes to customer service, we pride ourselves on not trying to mimic anyone else, we are uniquely Incu. We want everyone who comes into our space to have a great experience and to feel invited and comfortable in their surroundings. 
We believe the best way to approach customer service is to be genuine, down to earth, warm, humble and inviting.

Section iconCompany Overview

Headquarters
42 Davies St Sydney, NSW 2010 AU
Phone number
Website
incu.com
Stock Symbol
WPCB-WT
NAICS Code
44-45 - Retail Trade
Founded
2002
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $50M$100M

    Incu's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Incu's revenue is estimated to be in the range of $50M$100M

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