Growth through acquisition The 20 MSP has demonstrated rapid expansion, including acquiring Cobalt IT, and recent leadership hires in compliance and risk services. This indicates a willingness to scale and pursue strategic capabilities that can be packaged as upgraded service offerings to customers seeking robust MSP ecosystems.

Award visibility Being named a finalist in the CRN Best of the Channel Awards enhances credibility and opens doors with channel partners and mid-market clients looking for proven MSP reliability and industry recognition.

Compliance and risk Appointment of a General Manager for Compliance and Risk Services signals a strong emphasis on governance, security, and regulatory alignment. This creates opportunities to target customers with strict compliance requirements and security posture improvements.

24/7 managed and cloud focus The core offering of fully managed IT services with around-the-clock monitoring, cloud services, disaster recovery, and virtualization aligns well with small and mid-sized organizations seeking reliable uptime and scalable IT environments—ideal targets for bundled managed services and cloud migrations.

Budget-conscious scale Reported revenue under $1M combined with a solid services pedigree presents an opportunity to position The 20 MSP as a cost-effective, scalable MSP partner for growing businesses needing affordable access to enterprise-grade IT capabilities without large upfront investments.