Strong Market Reputation Innovative Communication Concepts has established itself as a reliable provider of telephony solutions since 1987, with 90% of Fortune 500 companies relying on Avaya technology. This indicates a solid reputation and trust within large enterprise markets, presenting opportunities to upsell advanced telecommunication services.

Comprehensive Infrastructure With over two million dollars worth of stocked telephone equipment and wiring, ICC is well-prepared to respond quickly to disaster recovery and new installations. This resilient inventory position is attractive to businesses seeking dependable and rapid deployment of communication systems.

Target Enterprises Serving a client base that includes both small and large businesses suggests opportunities to tailor solutions across different company sizes, especially targeting mid-sized firms looking to scale their telephony infrastructure efficiently.

Technology Integration Utilizing a diverse tech stack including MySQL, Shopify, and Google Analytics indicates an active focus on data-driven customer engagement and e-commerce capabilities, which could be leveraged to promote integrated communication solutions for digital transformation initiatives.

Growth Potential With revenues estimated between 10 and 25 million dollars, ICC presents a significant growth opportunity for providers offering complementary telecommunication upgrades, modernizations, or managed service bundles to expand their footprint within the SMB and enterprise segments.