INSITUM
Management ConsultingIllinois, United States51-200 Employees
INSITUM was a mid-sized business consulting firm based in Chicago, Illinois, that specialized in design-oriented work, combining service design with strategic research to inform new offerings. Its engagements focused on improving services and customer experiences through structured design insights. In 2019, Accenture Interactive acquired Insitum, and by March 2020 the organization was rebranded as Fjord, a design and innovation practice within Accenture Interactive. Today the organization operates as Fjord, continuing to provide design and innovation services as part of Accenture Interactive's portfolio. This placement positions it within a broad design and consulting ecosystem, helping clients address strategy and customer-experience challenges through evidence-based design. The firm is based in Chicago, Illinois.