Intercom Employee Directory

Software DevelopmentCalifornia, United States1001-5000 Employees

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-first platform is built on a single AI system, with three major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for:

AI Agent: Customers no longer wait or get deflected. AI Chatbot provides instant accurate, responses, 24/7 to most questions. Only complex interactions transition to tickets.

AI Copilot: Agents no longer manually, slowly look things up. AI Copilot is ever-present, connected to all data and systems, and provides information in real time. Instant ramp time for new agents, and agents needing to know new things.  

AI Analyst (Coming soon): Leaders no longer manually compile reports without full coverage. AI Insights proactively provides a holistic view across 100% of conversations, with clear suggested areas of improvement.

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believes there's a new way to do customer service.

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Intercom Global Highlights

North America
1.1K

United States Of America
1.1K
Mexico
31
Canada
11
Guatemala
3
El Salvador
1
Costa Rica
1
Honduras
1
Dominican Republic
1

Europe
625

Ireland
376
United Kingdom Of Great Britain And Northern Ireland
187
France
21
Spain
9
Germany
5
Ukraine
4
Netherlands
3
Italy
3
Switzerland
2
Romania
2
Poland
2
Portugal
2
Georgia
1
Austria
1
Greece
1
Moldova
1
Denmark
1
Belarus
1
Armenia
1
Malta
1
Latvia
1

South America
74

Ecuador
18
Brazil
17
Colombia
12
Venezuela
8
Chile
7
Bolivia
6
Argentina
4
Peru
2

Asia
42

India
11
Indonesia
7
Viet Nam
4
Philippines
4
Japan
3
Turkey
2
Iran
2
Russian Federation
2
Pakistan
2
United Arab Emirates
2
Kazakhstan
1
Israel
1
Tajikistan
1

Oceania
42

Australia
41
New Zealand
1

Africa
23

Egypt
7
Nigeria
4
Tunisia
3
Kenya
2
Cameroon
1
Chad
1
Niger
1
South Africa
1
Tanzania
1
Mali
1
Ghana
1

Intercom's Leadership

J. W.
Chief Executive Officer
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K. B.
Chief Executive Officer
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D. G.
Chief Financial Officer
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P. A.
Chief Product Officer
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J. H.
Chief Operating Officer
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J. M.
Executive Assistant To Chief Marketing Officer
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D. T.
Co-Founder
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D. S.
Compensation Partner
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Intercom Employee Metrics

100%

50%

0%

2024

2023

Engineering
Sales
Support
Arts & Design
Analytics
Other
Customer Success

Contact profiles from Intercom

Name

Title

Contact Info

Location

Last Update

R. A.
Executive Assistant, Cfo And President
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United StatesCalifornia
Nov 08, 2024
D. M.
Cofounder & Chief Technology Officer
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Email
Oct 30, 2024
T. N. M.
Enablement Partner
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Email
United StatesIllinois
Nov 08, 2024
A. S.
Partner
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Email
Oct 17, 2024
A. B.
President
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Oct 16, 2024
A. B.
Chairman
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Email
Oct 22, 2024
A. S.
Partner
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Email
Oct 17, 2024
A. S.
President, General Counsel
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Email
United States
May 18, 2024
A. S.
President, General Counsel
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Email
United States
May 18, 2024
B. T.
Owner
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Email
Oct 16, 2024

Frequently Asked Questions

What is Intercom known for?

Intercom was founded in 2011 operates in the Software Development industry. The company's main headquarters is located in 55 2nd Street 4th Floor San Francisco, California 94105 US; you can contact the main corporate office by phone at

+1-212-480-****

. Explore Intercom's company overview page for more information.

What is Intercom's most common email format?

Intercom employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Intercom email formats with LeadIQ.

How many employees does Intercom have currently?

Intercom has approximately 1.5K employees as of September 2024. These team members are located across 6 continents, including North AmericaEuropeSouth America.

Who are Intercom's key employees and leadership?

As of September 2024, Intercom's key employees include:

Chief Executive Officer: J. W.
Chief Executive Officer: K. B.
Chief Financial Officer: D. G.
Chief Product Officer: P. A.
Chief Operating Officer: J. H.

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