Pan-African Reach InTouch operates across 27 countries with a network of 60,000 TouchPoints and a diverse corporate client base, presenting a clear opportunity to upsell multi-country payment solutions and cross-border settlement services to existing clients as they expand regionally.

Omnichannel Advantage With a focus on omnichannel payments and a catalog of over 400 digital services, there is potential to tailor bundled payment and value-added service offerings to corporate clients seeking streamlined transactional value chains and consolidated vendor management.

Large Client Base Nearly 4,000 corporate clients indicate strong enterprise demand; sales efforts can target mid-market to large enterprises for expanded modules, multi-currency settlement capabilities, and scalable payment orchestration across the continent.

Settlement Capabilities The ability to collect and settle across Africa positions InTouch to address cross-border remittance and settlement pain points for regional partners, suggesting opportunities to pitch liquidity management, FX optimization, and centralized reconciliation services.

Technology Footprint Existing tech stack highlights openness to integrations (HTTP/3, APIs, WhatsApp Business, modern front-end tech); pursue partnerships for API-driven deployments, co-marketing with fintechs, and enhanced developer-focused sales motions to accelerate onboarding.