Pan African Scale InTouch operates across 27 countries with a network of 60 000 touchpoints and serves nearly 4 000 corporate clients, processing around 15 billion dollars for customers. This scale supports regional omnichannel payment implementations and multi country settlements, making it an attractive partner for enterprises expanding across Africa. Sales approach: target regional headquarters of multinationals and banks to leverage InTouch for cross border payments and consolidated value chains.

Corporate Footprint With around 4 000 corporate clients and a catalog of more than 400 digital services, there are clear opportunities to upsell additional payment solutions and digital offerings across existing accounts. The diverse client base across multiple sectors suggests cross sell opportunities to banks, fintechs, retailers, and telcos seeking omnichannel capabilities and service distribution. Propose bundled solutions that combine cross border collections, settlements, and access to the digital services catalogue.

Cross Border Ready InTouch can collect and settle across the continent, highlighting a robust cross border payments rail. This capability is appealing to corporations and financial institutions that need efficient multi country settlement and reconciliation. Position InTouch as a partner to scale payments as a service for companies expanding their footprint across Africa.

Modern Channels The technology stack includes WhatsApp Business integration and modern web protocols that emphasize security and performance. This enables selling omnichannel customer engagement, fast onboarding, and secure payment experiences. Opportunities include integrating with existing CRM or ERP systems and leveraging WhatsApp for payments, alerts, and customer support.

Growth Potential With revenue in the 250 to 500 million range and 501 to 1,000 employees, InTouch demonstrates significant scale and stability, capable of supporting large scale deployments and long term contracts. This makes it a credible partner for enterprise level deals and co selling opportunities within Africa. Focus on mid market to large enterprises and strategic partnerships for channel sales.