Insights

Strong Customer Satisfaction Issuetrak maintains an exceptional customer satisfaction score averaging between 96-98%, indicating high customer loyalty and a strong reputation for delivering effective and user-friendly issue-tracking solutions, which can be leveraged when addressing prospects seeking reliable support systems.

Recent Product Enhancements The company actively updates its platform, releasing major product updates such as version 14.9 with API v2 support and extensive bug fixes, demonstrating a commitment to innovation and continuous improvement that appeals to clients looking for up-to-date, customizable software.

Award Recognition Receiving the SourceForge Fall 2022 Leader Award highlights Issuetrak's industry recognition and leadership status, making it an attractive option for organizations valuing credible, award-winning software solutions.

Growth and Stability With a revenue range of up to 10 million dollars and a dedicated team of 11-50 employees, Issuetrak shows signs of stable growth, presenting opportunities to target mid-sized companies seeking scalable and flexible issue-tracking tools.

Technology and Integration Focus The integration of modern technologies like Google OAuth framework and cloud services underscores their focus on secure, interoperable solutions suitable for organizations prioritizing seamless and scalable digital workflows.

Issuetrak Tech Stack

Issuetrak uses 8 technology products and services including TrackJS, Gravatar, jQuery CDN, and more. Explore Issuetrak's tech stack below.

  • TrackJS
    Analytics
  • Gravatar
    Audio, Video, Graphics
  • jQuery CDN
    Content Delivery Network
  • Cloudflare CDN
    Content Delivery Network
  • MySQL
    Database
  • Linkedin Sign-in
    Identity Verification
  • Slider Revolution
    Miscellaneous
  • LinkedIn
    Online Community Software

Issuetrak's Email Address Formats

Issuetrak uses at least 1 format(s):
Issuetrak Email FormatsExamplePercentage
First.Last@issuetrak.comJohn.Doe@issuetrak.com
93%
Last@issuetrak.comDoe@issuetrak.com
4%
Fir.Last@issuetrak.comJoh.Doe@issuetrak.com
2%
F.Last@issuetrak.comJ.Doe@issuetrak.com
1%

Frequently Asked Questions

Where is Issuetrak's headquarters located?

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Issuetrak's main headquarters is located at 200 Golden Oak Court, Suite 470 Virginia Beach, Virginia 23452, US. The company has employees across 2 continents, including North AmericaOceania.

What is Issuetrak's phone number?

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You can contact Issuetrak's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Issuetrak's official website and social media links?

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Issuetrak's official website is issuetrak.com and has social profiles on LinkedIn.

How much revenue does Issuetrak generate?

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As of September 2025, Issuetrak's annual revenue reached $3.8M.

What is Issuetrak's NAICS code?

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Issuetrak's NAICS code is 5112 - Software Publishers.

How many employees does Issuetrak have currently?

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As of September 2025, Issuetrak has approximately 40 employees across 2 continents, including North AmericaOceania. Key team members include Chief Operating Officer: T. R.Chief Financial Officer: R. L.Founder & Ceo: H. L.. Explore Issuetrak's employee directory with LeadIQ.

What industry does Issuetrak belong to?

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Issuetrak operates in the Software Development industry.

What technology does Issuetrak use?

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Issuetrak's tech stack includes TrackJSGravatarjQuery CDNCloudflare CDNMySQLLinkedin Sign-inSlider RevolutionLinkedIn.

What is Issuetrak's email format?

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Issuetrak's email format typically follows the pattern of . Find more Issuetrak email formats with LeadIQ.

When was Issuetrak founded?

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Issuetrak was founded in 1992.
Issuetrak

Issuetrak

Software DevelopmentUnited States11-50 Employees

For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use. As a result, our customer satisfaction score averages between 96-98%. 
Issuetrak is completely U.S.-based in Norfolk, Virginia while serving clients around the world and in nearly every industry. Whether your issues are referred to as tickets, requests, complaints, or bugs, Issuetrak’s configurable, integrated software ensures that you won’t miss anything. 
When you choose Issuetrak, we’ll be with you every step of the way to fully customize a site that addresses your needs and no one else’s. Speak with an expert today. https://www.issuetrak.com/speak-with-an-expert/

Section iconCompany Overview

Headquarters
200 Golden Oak Court, Suite 470 Virginia Beach, Virginia 23452, US
Phone number
NAICS Code
5112 - Software Publishers
Founded
1992
Employees
11-50

Section iconFunding & Financials

  • $10M

    Issuetrak's revenue is in the range of $10M

Section iconFunding & Financials

  • $10M

    Issuetrak's revenue is in the range of $10M

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