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Insights

AI-driven ITSM SysAid is expanding with Agentic AI that automates repetitive IT tasks, enabling upsell opportunities around enhanced automation, governance, and faster time-to-value for IT operations teams.

New Growth Spin-off Dex365 launched as a SysAid subsidiary in 2026, presenting a potential cross-sell path for MSPs and customers seeking autonomous IT engineering capabilities within a broader ITSM ecosystem.

Executive Alignment Recent appointment of a Chief Revenue Officer signals a sharpened go-to-market focus, creating traction for enterprise sales motions, expanded channel partnerships, and coordinated enterprise bidding.

Strategic Partnerships Recent integrations and partnerships with Splashtop and SparkDynamic indicate opportunities to expand remote diagnostics, Swiss-market coverage, and bundled solutions for IT service delivery.

Financial Trajectory Revenue in the $100M–$250M range with a $30M funding backdrop suggests readiness for larger deals, enterprise-scale deployments, and potential for upsell into existing customers seeking AI-native ITSM enhancements.

Similar companies to SysAid

SysAid Tech Stack

SysAid uses 8 technology products and services including Google Ads, iCIMS, Veeam, and more. Explore SysAid's tech stack below.

Media & News

SysAid's Email Address Formats

SysAid uses at least 4 email formats:
SysAid Email FormatsExamplePercentage
F.Last@sysaid.comJ.Doe@sysaid.com
65%
First.Last@sysaid.comJohn.Doe@sysaid.com
28%
Last@sysaid.comDoe@sysaid.com
6%
First@sysaid.comJohn@sysaid.com
1%

Frequently Asked Questions

What is SysAid's phone number?

Minus sign iconPlus sign icon You can contact SysAid's main corporate office by phone at
+1-617-507-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is SysAid's official website and social media links?

Minus sign iconPlus sign iconSysAid's official website is sysaid.com and has social profiles on LinkedIn and Crunchbase.

How much revenue does SysAid generate?

Minus sign iconPlus sign icon As of August 2026, SysAid's annual revenue is estimated to be $100M - $250M.

What is SysAid's SIC code and NAICS code?

Minus sign iconPlus sign iconSysAid's SIC code is 7372 - Prepackaged Software and NAICS code is 5112 - Software Publishers.

How many employees does SysAid have currently?

Minus sign iconPlus sign iconAs of August 2026, SysAid has approximately 264 employees across 6 continents, including Asia, North America and Europe. Key team members include Ceo: A. K., Chief Financial Officer: J. S. and Chief Information Security Officer: N. S. Explore SysAid's employee directory with LeadIQ.

What industry does SysAid belong to?

Minus sign iconPlus sign iconSysAid operates in the Software Development industry.

What technology does SysAid use?

Minus sign iconPlus sign iconSysAid's tech stack includes Google Ads, iCIMS, Veeam, Microsoft SQL Server, Figma, NetSuite, Asana and Atlassian Confluence.

What is SysAid's email format?

Minus sign iconPlus sign iconSysAid's email format typically follows the pattern of F.Last@sysaid.com. Find more SysAid email formats with LeadIQ.

How much funding has SysAid raised to date?

Minus sign iconPlus sign icon As of August 2026, SysAid has raised $30M in funding. The last funding round occurred on Nov 20, 2018 for $30M.

When was SysAid founded?

Minus sign iconPlus sign iconSysAid was founded in 2002.
SysAid logo

SysAid

Software DevelopmentOntario, Canada201-500 Employees

SysAid is a Toronto-based software company that develops IT service management solutions built on a capable ITSM platform. Its Agentic AI layer automates repetitive IT tasks, enabling AI to take the initial actions and letting human IT professionals intervene only when necessary. This approach aims to shift teams from reactive incident handling toward ongoing optimization and innovation, with security and governance built into the automation.

The company serves IT teams and organizations seeking streamlined service management and operational visibility. In March 2026, SysAid announced an integration with Splashtop to pair its AI-driven service management with enterprise remote access, enhancing diagnostic and resolution workflows while preserving control and security. The company is based in Toronto and operates as a mid-sized software firm focused on AI-enabled IT and enterprise service management.

Section iconCompany Overview

Phone number
+1-617-507-****
Website
sysaid.com
SIC Code
7372 - Prepackaged Software
NAICS Code
5112 - Software Publishers
Founded
2002
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $30M

    SysAid has raised a total of $30M of funding over 2 rounds. Their latest funding round was raised on Nov 20, 2018 in the amount of $30M as a Private Equity.

  • $100M - $250M

    SysAid's revenue is estimated to be in the range of $100M - $250M

Company Leadership

  • Ceo at SysAid
    A. K.
    Ceo
    Mobile Phone
  • Chief Financial Officer at SysAid
    J. S.
    Chief Financial Officer
    Mobile Phone
  • Chief Information Security Officer at SysAid
    N. S.
    Chief Information Security Officer
    Mobile Phone
  • Chief Technology Officer at SysAid
    S. S.
    Chief Technology Officer
    Mobile Phone
  • Vp Of Human Resources at SysAid
    M. S.
    Vp Of Human Resources
    Mobile Phone

Employee Directory

  • Interim Vp Of Sales, Customer Success & Growth, North America at SysAid
    C. S.
    Interim Vp Of Sales, Customer Success & Growth, North America
    Mobile Phone
  • Vp Of Human Resources at SysAid
    M. S.
    Vp Of Human Resources
    Mobile Phone
  • Vp Product at SysAid
    N. F.
    Vp Product
    Mobile Phone
  • Senior Vice President Of Global Sales at SysAid
    P. S.
    Senior Vice President Of Global Sales
    Mobile Phone
  • Head Of Growth at SysAid
    O. P.
    Head Of Growth
    Mobile Phone

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