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Insights

Innovative product launch Kayako recently hired a new product marketer with the goal of launching a revolutionary product in the customer service industry. This presents a potential partnership or competitive advantage opportunity for interested businesses seeking innovative customer service solutions.

Growing market importance With customer service becoming increasingly crucial for businesses to differentiate and excel, there is a rising demand for tools like Kayako's unified customer service platform. This trend provides a ripe market for companies looking to enhance their customer experience strategies.

Competitive landscape With similar companies like Simplify360, Front, and Intercom in the market, understanding Kayako's unique features and advantages can help sales teams position the platform effectively in competitive scenarios. Highlighting Kayako's strengths compared to competitors can be a key sales strategy.

Potential revenue impact Kayako's revenue falling within the range of $10M - $50M indicates a healthy financial standing. Businesses targeting partnerships or sales engagements with Kayako can leverage this information to gauge the potential size of deals and revenue impact from collaborating with the company.

Focusing on customer experience As Kayako focuses on delivering effortless customer service experiences through technology, businesses aligning with similar values and priorities around customer experience enhancement have an opportunity to create meaningful partnerships. Sales pitches emphasizing shared goals can resonate well with Kayako's mission.

Similar companies to Kayako

Kayako Tech Stack

Kayako uses 8 technology products and services including Google Analytics, Cloudflare, MySQL, and more. Explore Kayako's tech stack below.

  • Google Analytics
    Analytics
  • Cloudflare
    Content Management System
  • MySQL
    Database
  • FingerprintJS
    Javascript Libraries
  • Drift
    Live Chat
  • HTTP/3
    Miscellaneous
  • Amazon Web Services
    Platform As A Service
  • Facebook
    Widgets

Kayako's Email Address Formats

Kayako uses at least 1 format(s):
Kayako Email FormatsExamplePercentage
First.Last@kayako.comJohn.Doe@kayako.com
50%
First.Last@kayako.comJohn.Doe@kayako.com
50%

Frequently Asked Questions

Where is Kayako's headquarters located?

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Kayako's main headquarters is located at 401 Congress Ave Suite 2650 Austin, Texas 78701 US. The company has employees across 5 continents, including AsiaNorth AmericaEurope.

What is Kayako's official website and social media links?

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Kayako's official website is kayako.com and has social profiles on LinkedIn.

How much revenue does Kayako generate?

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As of November 2023, Kayako's annual revenue reached $15M.

What is Kayako's NAICS code?

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Kayako's NAICS code is 5112 - Software Publishers.

How many employees does Kayako have currently?

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As of November 2023, Kayako has approximately 57 employees across 5 continents, including AsiaNorth AmericaEurope. Key team members include Chief Software Architect: J. J.Director: H. P. S.Finance Director: S. R.. Explore Kayako's employee directory with LeadIQ.

What industry does Kayako belong to?

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Kayako operates in the Software Development industry.

What technology does Kayako use?

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Kayako's tech stack includes Google AnalyticsCloudflareMySQLFingerprintJSDriftHTTP/3Amazon Web ServicesFacebook.

What is Kayako's email format?

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Kayako's email format typically follows the pattern of . Find more Kayako email formats with LeadIQ.

When was Kayako founded?

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Kayako was founded in 2001.
Kayako

Kayako

Software DevelopmentTexas, United States51-200 Employees

Grow your business through better customer service with Kayako, the unified customer service platform.

From startups and Fortune 100 companies to charities and governments, Kayako helps teams of all sizes get better at delivering effortless customer service experiences.

When Kayako started in 2001, customer service software was clunky, frustrating, or just not there. We turned boring, confusing software into a helpdesk that customers and staff loved to use. 

Skip forward to today. Customer service is more important than ever before. It has the power to delight, or disappoint; to make - or break - a business.

Section iconCompany Overview

Headquarters
401 Congress Ave Suite 2650 Austin, Texas 78701 US
Website
kayako.com
NAICS Code
5112 - Software Publishers
Founded
2001
Employees
51-200

Section iconFunding & Financials

  • $10M$50M

    Kayako's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $10M$50M

    Kayako's revenue is in the range of $10M$50M

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