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Insights

Tech Stack Strength Kayako leverages a robust tech stack including Google Analytics, Cloudflare, and Amazon Web Services, indicating a commitment to technological innovation and readiness to integrate with other businesses using these technologies.

Focusing on Customer Service Revolution The recent hire of James as the first product marketer highlights Kayako's intent to launch a revolutionary new product in the customer service industry, presenting a potential sales opportunity for collaboration or partnership in this innovative venture.

Competitive Positioning Kayako's revenue falls within the $10M - 50M range, positioning it alongside established players like Help Scout and potential collaboration opportunities with companies in a similar revenue bracket for mutually beneficial partnerships or acquisitions.

Market Trend Alignment With a focus on enhancing customer service experiences in today's business landscape, Kayako aligns with the growing market trend where exceptional customer service is a crucial differentiator, presenting sales opportunities for businesses seeking to improve their service offerings.

Industry Networking Potential Being part of the bustling software development industry, Kayako's location in Austin, Texas, a hub for tech companies, offers networking potential and sales opportunities through collaboration with other innovative companies in the region.

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Kayako Tech Stack

Kayako uses 8 technology products and services including Google Analytics, Cloudflare, MySQL, and more. Explore Kayako's tech stack below.

  • Google Analytics
    Analytics
  • Cloudflare
    Content Management System
  • MySQL
    Database
  • FingerprintJS
    Javascript Libraries
  • Drift
    Live Chat
  • HTTP/3
    Miscellaneous
  • Amazon Web Services
    Platform As A Service
  • Facebook
    Widgets

Kayako's Email Address Formats

Kayako uses at least 1 format(s):
Kayako Email FormatsExamplePercentage
First.Last@kayako.comJohn.Doe@kayako.com
50%
First.Last@kayako.comJohn.Doe@kayako.com
50%

Frequently Asked Questions

Where is Kayako's headquarters located?

Minus sign iconPlus sign iconKayako's main headquarters is located at 401 Congress Ave Suite 2650 Austin, Texas 78701 US. The company has employees across 5 continents, including AsiaNorth AmericaEurope.

What is Kayako's official website and social media links?

Minus sign iconPlus sign iconKayako's official website is kayako.com and has social profiles on LinkedIn.

How much revenue does Kayako generate?

Minus sign iconPlus sign icon As of November 2023, Kayako's annual revenue reached $15M.

What is Kayako's NAICS code?

Minus sign iconPlus sign iconKayako's NAICS code is 5112 - Software Publishers.

How many employees does Kayako have currently?

Minus sign iconPlus sign iconAs of November 2023, Kayako has approximately 57 employees across 5 continents, including AsiaNorth AmericaEurope. Key team members include Chief Software Architect: J. J.Ceo: D. D. S.Founder Vice President: J. C.. Explore Kayako's employee directory with LeadIQ.

What industry does Kayako belong to?

Minus sign iconPlus sign iconKayako operates in the Software Development industry.

What technology does Kayako use?

Minus sign iconPlus sign iconKayako's tech stack includes Google AnalyticsCloudflareMySQLFingerprintJSDriftHTTP/3Amazon Web ServicesFacebook.

What is Kayako's email format?

Minus sign iconPlus sign iconKayako's email format typically follows the pattern of . Find more Kayako email formats with LeadIQ.

When was Kayako founded?

Minus sign iconPlus sign iconKayako was founded in 2001.
Kayako

Kayako

Software DevelopmentTexas, United States51-200 Employees

Grow your business through better customer service with Kayako, the unified customer service platform.

From startups and Fortune 100 companies to charities and governments, Kayako helps teams of all sizes get better at delivering effortless customer service experiences.

When Kayako started in 2001, customer service software was clunky, frustrating, or just not there. We turned boring, confusing software into a helpdesk that customers and staff loved to use. 

Skip forward to today. Customer service is more important than ever before. It has the power to delight, or disappoint; to make - or break - a business.

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Section iconCompany Overview

Headquarters
401 Congress Ave Suite 2650 Austin, Texas 78701 US
Website
kayako.com
NAICS Code
5112 - Software Publishers
Founded
2001
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $10M$50M

    Kayako's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $10M$50M

    Kayako's revenue is in the range of $10M$50M

Company Leadership

Employee Directory

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