What departments does itelCX have?

itelCX has employees across 12 departments including Marketing, Engineering, Education, Analytics, Information Technology.

What is the largest department at itelCX?

The largest department at itelCX is Operations with 8 employees.

Where are itelCX employees located globally?

itelCX has employees across 6 continents and 16 countries including South Africa, Pakistan, Philippines, United Kingdom Of Great Britain And Northern Ireland, Spain.

How has itelCX's team size changed over time?

itelCX's team has decreased from approximately 685 to 640 employees based on available data.

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itelCX Employee Directory

Q: Who are itelCX's key employees and leadership?

itelCX's key employees include: Founding Chairman & Ceo: Y. E., Chief Marketing Officer: M. V. F., Chief Technology Officer: D. W., Chief Learning Officer: S. B., Chief Of Staff: E. S..

Outsourcing and Offshoring ConsultingVieux-fort, Saint Lucia1001-5000 Employees

itel is an award-winning international customer experience partner with on-premise and work-at-home operations across the Caribbean, Latin America, U.S., and Canada. itel's geo-diverse delivery platform and customized solutions provide the flexibility and responsiveness clients need to manage CX effectively in the new economy. We are true partners who invest in our people and empower our team to co-innovate - helping clients to solve problems and seize opportunities. Our bilingual end-to-end Inbound & Outbound, Voice and Non-voice customer experience management solutions are carefully crafted to meet industry- and business-specific needs. Using technology-enabled human touch across the customer journey, every interaction is a fresh beginning.

Find itelCX employees' phone numbers or email addresses

itelCX Global Highlights

North America
686

Jamaica
445
Saint Lucia
129
Honduras
52
United States Of America
46
Canada
6
Mexico
5
Bahamas
3

South America
48

Guyana
40
Colombia
7
Venezuela
1

Europe
4

United Kingdom Of Great Britain And Northern Ireland
3
Spain
1

Asia
2

Pakistan
1
Philippines
1

Africa
1

South Africa
1

itelCX's Leadership

M. V. F.
Chief Marketing Officer
Mobile Phone
Email
D. W.
Chief Technology Officer
Mobile Phone
Email
S. B.
Chief Learning Officer
Mobile Phone
Email
E. S.
Chief Of Staff
Mobile Phone
Email
M. D. C.
Vice President Workforce Management
Mobile Phone
Email
S. W.
Head Of Department
Mobile Phone
Email
S. B.
Head Of Financial Planning & Analysis
Mobile Phone
Email
C. E.
Head Of Department
Mobile Phone
Email

itelCX Employee Metrics

100%

50%

2026

2025

Support
Program & Project Management
Accounting
Quality Assurance
Recruiting
Other
Information Technology

Contact profiles from itelCX

Name

Title

Contact Info

Location

Last Update

M. V. F.
Chief Marketing Officer
Mobile Phone
Email
Jamaica
Apr 27, 2026
D. W.
Chief Technology Officer
Mobile Phone
Email
JamaicaSaint James
Nov 19, 2024
S. B.
Chief Learning Officer
Mobile Phone
Email
JamaicaKingston
Apr 13, 2026
Y. E.
Founding Chairman & Ceo
Mobile Phone
Email
JamaicaSt. James
Apr 14, 2026
M. D. C.
Vice President Workforce Management
Mobile Phone
Email
Apr 16, 2026
N. O.
Executive Vice President Of Client Experience
Mobile Phone
Email
Jamaica
Apr 17, 2026
S. W.
Evp Customer Experience
Mobile Phone
Email
Jamaica
Jun 16, 2025
S. W.
Head Of Department
Mobile Phone
Email
Jamaica
Apr 16, 2026
S. B.
Head Of Financial Planning & Analysis
Mobile Phone
Email
JamaicaKingston
Apr 14, 2026
C. E.
Head Of Department
Mobile Phone
Email
Jamaica
Apr 13, 2026

Frequently Asked Questions

What is itelCX known for?

itelCX was founded in 2012 operates in the Outsourcing and Offshoring Consulting industry. The company's main headquarters is located in Vieux Fort, Vieux-fort Saint Lucia. Explore itelCX's company overview page for more information.

What is itelCX's most common email format?

itelCX employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more itelCX email formats with LeadIQ.

How many employees does itelCX have currently?

itelCX has approximately 2.2K employees as of April 2026. These team members are located across 5 continents, including North AmericaSouth AmericaEurope.

Who are itelCX's key employees and leadership?

As of April 2026, itelCX's key employees include:

Chief Marketing Officer: M. V. F.
Chief Technology Officer: D. W.
Chief Learning Officer: S. B.
Chief Of Staff: E. S.
Vice President Workforce Management: M. D. C.

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