itelCX Employee Directory

Outsourcing and Offshoring ConsultingVieux-fort, Saint Lucia1001-5000 Employees

itel is an award-winning international customer experience partner with on-premise and work-at-home operations across the Caribbean, Latin America, U.S., and Canada. itel's geo-diverse delivery platform and customized solutions provide the flexibility and responsiveness clients need to manage CX effectively in the new economy. We are true partners who invest in our people and empower our team to co-innovate - helping clients to solve problems and seize opportunities. Our bilingual end-to-end Inbound & Outbound, Voice and Non-voice customer experience management solutions are carefully crafted to meet industry- and business-specific needs. Using technology-enabled human touch across the customer journey, every interaction is a fresh beginning.

Find itelCX employees' phone numbers or email addresses

itelCX Global Highlights

Location
Employees

North America
700

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  • Jamaica
    444
  • Saint Lucia
    138
  • Honduras
    55
  • United States Of America
    47
  • Canada
    6
  • Mexico
    5
  • Bahamas
    3
  • Nicaragua
    1
  • Costa Rica
    1

South America
49

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  • Guyana
    40
  • Colombia
    8
  • Venezuela
    1

Europe
5

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  • United Kingdom Of Great Britain And Northern Ireland
    3
  • Spain
    2

Asia
2

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  • Pakistan
    1
  • Philippines
    1

Africa
1

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  • South Africa
    1

itelCX's Leadership

  • Stylized image of a person
    M. V. F.
    Chief Marketing Officer
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  • Stylized image of a person
    D. W.
    Chief Technology Officer
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  • Stylized image of a person
    S. B.
    Chief Learning Officer
    Phone icon
  • Stylized image of a person
    E. S.
    Chief Of Staff
    Phone icon
  • Stylized image of a person
    L. B. C.
    Vice President Of Strategic Partnerships
    Phone icon
  • Stylized image of a person
    M. D. C.
    Vice President Workforce Management
    Phone icon
  • Stylized image of a person
    J. L.
    Vp Sales Enablement
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  • Stylized image of a person
    S. W.
    Head Of Department
    Phone icon

itelCX Employee Metrics

100%
50%
0%
2026
2025
  • Support
  • Program & Project Management
  • Accounting
  • Quality Assurance
  • Recruiting
  • Other
  • Information Technology

Contact profiles from itelCX

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    R. O.
    Head Of Operations
    Phone icon
    Jamaica
    Mar 22, 2024
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    T. T.
    Executive Vice President Of Strategic Partnerships
    Phone icon
    United StatesNebraska
    Jan 29, 2026
  • Stylized image of a person
    J. L.
    Head Of Department
    Phone icon
    United StatesNew York
    Jan 29, 2026
  • Stylized image of a person
    D. C.
    Director Of Operations
    Phone icon
    Jamaica
    Jan 29, 2026
  • Stylized image of a person
    C. W.
    Director Of Account Management
    Phone icon
    JamaicaSaint James
    Jan 29, 2026
  • Stylized image of a person
    A. R.
    Director Of Workforce Management
    Phone icon
    JamaicaSaint James
    Feb 04, 2026
  • Stylized image of a person
    A. F.
    Senior Director Of Operations, Americas
    Phone icon
    United StatesVirginia
    Jan 29, 2026
  • Stylized image of a person
    G. R.
    Director Of Information Security And Privacy
    Phone icon
    Jamaica
    Jan 29, 2026
  • Stylized image of a person
    O. L.
    Group Director Of Finance
    Phone icon
    Jamaica
    Jan 29, 2026
  • Stylized image of a person
    R. J.
    Director Of Operations
    Phone icon
    JamaicaSaint James
    Jan 29, 2026

Frequently Asked Questions

What is itelCX known for?

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itelCX was founded in 2012 operates in the Outsourcing and Offshoring Consulting industry. The company's main headquarters is located in Vieux Fort, Vieux-fort Saint Lucia. Explore itelCX's company overview page for more information.

What is itelCX's most common email format?

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itelCX employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more itelCX email formats with LeadIQ.

How many employees does itelCX have currently?

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itelCX has approximately 2.2K employees as of February 2026. These team members are located across 5 continents, including North AmericaSouth AmericaEurope.

Who are itelCX's key employees and leadership?

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As of February 2026, itelCX's key employees include:

  • Chief Marketing Officer: M. V. F.
  • Chief Technology Officer: D. W.
  • Chief Learning Officer: S. B.
  • Chief Of Staff: E. S.
  • Vice President Of Strategic Partnerships: L. B. C.

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