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itelCX Employee Directory

Outsourcing and Offshoring ConsultingVieux-Fort, Saint Lucia1001-5000 Employees

itelCX operates in the outsourcing and offshoring sector, delivering customer experience services across the Caribbean and Latin America. The company supports bilingual, end-to-end CX delivery by blending nearshore talent with digital technologies and AI. It relies on its proprietary itelligence platform and innovations like itel Med to support service delivery.

With nearly 5,000 employees, itelCX serves businesses seeking a partner to enhance customer interactions, loyalty, and lifetime value through human agents augmented by AI insights. Based in Vieux Fort, Saint Lucia, itelCX has expanded its footprint across the region, and in 2024 announced the launch of an AI-powered BPO platform.

Find itelCX employees' phone numbers or email addresses

itelCX Global Highlights

Location
Employees

North America
734

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  • Jamaica
    445
  • Saint Lucia
    167
  • Honduras
    67
  • United States Of America
    44
  • Mexico
    6
  • Canada
    5

South America
55

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  • Guyana
    49
  • Colombia
    5
  • Venezuela
    1

Europe
4

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  • United Kingdom Of Great Britain And Northern Ireland
    3
  • Spain
    1

Asia
2

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  • Pakistan
    1
  • Philippines
    1

Africa
1

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  • Chad
    1

itelCX's Leadership

  • Chief Marketing Officer at itelCX
    M. V. F.
    Chief Marketing Officer
    Mobile Phone
  • Chief Technology Officer at itelCX
    D. W.
    Chief Technology Officer
    Mobile Phone
  • Chief Learning Officer at itelCX
    S. B.
    Chief Learning Officer
    Mobile Phone
  • Vice President Workforce Management at itelCX
    M. D. C.
    Vice President Workforce Management
    Mobile Phone
  • Head Of Department at itelCX
    S. W.
    Head Of Department
    Mobile Phone
  • Head Of Financial Planning & Analysis at itelCX
    S. B.
    Head Of Financial Planning & Analysis
    Mobile Phone
  • Head Of Department at itelCX
    C. E.
    Head Of Department
    Mobile Phone
  • Head Of Department at itelCX
    D. K.
    Head Of Department
    Mobile Phone

itelCX Employee Metrics

100%
50%
0%
2026
2025
  • Support
  • Program & Project Management
  • Accounting
  • Quality Assurance
  • Recruiting
  • Other
  • Information Technology

Contact profiles from itelCX

Name
Title
Contact
Location
Last Update
  • Director Of Information Security And Privacy at itelCX
    G. R.
    Director Of Information Security And Privacy
    Mobile Phone
    Jamaica
    Jun 02, 2026
  • Group Director Of Finance at itelCX
    O. L.
    Group Director Of Finance
    Mobile Phone
    Jamaica
    Jun 28, 2026
  • Director Of Operations at itelCX
    R. J.
    Director Of Operations
    Mobile Phone
    Jamaica, Saint James
    Sep 17, 2026
  • Director Of Information Technology at itelCX
    N. M.
    Director Of Information Technology
    Mobile Phone
    Sep 11, 2026
  • Director Of Account Management at itelCX
    Y. M.
    Director Of Account Management
    Mobile Phone
    Jamaica
    Apr 14, 2026
  • Senior Director at itelCX
    E. C.
    Senior Director
    Mobile Phone
    Mexico
    Sep 15, 2026
  • Art Director at itelCX
    W. A. B.
    Art Director
    Mobile Phone
    Jamaica
    May 26, 2026
  • Customer Experience Manager at itelCX
    D. M.
    Customer Experience Manager
    Mobile Phone
    Jamaica
    Apr 14, 2026
  • Learning And Development Manager at itelCX
    M. G.
    Learning And Development Manager
    Mobile Phone
    Jamaica
    Sep 05, 2026
  • Manager Workforce Management at itelCX
    A. G.
    Manager Workforce Management
    Mobile Phone
    Jamaica
    Sep 18, 2026

Frequently Asked Questions

What is itelCX known for?

Minus sign iconPlus sign iconitelCX was founded in 2012 and operates in the Outsourcing and Offshoring Consulting industry. Explore itelCX's company overview page for more information.

What is itelCX's most common email format?

Minus sign iconPlus sign iconitelCX employees' email format typically follows the pattern of First.Last@itelinternational.com. Trying to find reliable and up-to-date employee contact data? Find more itelCX email formats with LeadIQ.

How many employees does itelCX have currently?

Minus sign iconPlus sign iconitelCX has approximately 2.2K employees as of October 2026. These team members are located across 5 continents, including North America, South America and Europe.

Who are itelCX's key employees and leadership?

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As of October 2026, itelCX's key employees include:

  • Chief Marketing Officer: M. V. F.
  • Chief Technology Officer: D. W.
  • Chief Learning Officer: S. B.
  • Vice President Workforce Management: M. D. C.
  • Head Of Department: S. W.

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