Personalized Insurance Offerings Jewelz Santiago's extensive experience in auto, home, life, health, and commercial auto insurance presents opportunities to cross-sell and bundle policies, increasing customer loyalty and retention.

Digital Engagement Potential With a modern tech stack including Google Cloud Storage and Progressive Web App capabilities, there is potential to enhance digital marketing efforts and customer self-service options to attract tech-savvy clients.

Local Market Expansion Located in Frbut 2 on Broadway with a small team, there is scope to expand local outreach through targeted advertising and community engagement to grow the customer base.

Small Business Opportunities The agency offers small business and commercial auto insurance, indicating an avenue to partner with local small business owners for tailored insurance solutions and value-added financial products.

Growth Through Digital Tools Leveraging the agency's current digital platforms and marketing tools like Facebook Pixel and The Trade Desk, there is significant opportunity to implement data-driven advertising campaigns targeting specific customer segments.