Growth Opportunity Engage JOEMC as a mid-market utility seeking scalable solutions to support customer service excellence and reliability as they expand service to additional counties, leveraging their community focus and recent leadership appointment to drive modernization initiatives.

Digital Transformation JOEMC already employs Advanced Metering Technology and analytics partnerships; there is opportunity to upsell broader smart grid, outage management, digital customer experience platforms, and data-driven operations to further improve efficiency and member satisfaction.

Sustainability Programs With investments in community solar and EV programs, present solutions around sustainable energy management, rooftop solar enablement, and EV charging infrastructure deployment tailored for member homes and local businesses.

Strategic Partnerships Leverage JOEMC’s collaboration history with universities and tech partners to propose joint innovation pilots, AI-driven ROW analytics, and satellite imagery for asset management, safety, and regulatory reporting.

Customer Experience Honor their ACSI customer satisfaction award emphasis by offering customer engagement platforms, personalized communications, and omnichannel CRM enhancements to strengthen member loyalty and reduce service friction.