What departments does KANA Software have?

KANA Software has employees across 14 departments including Operations, Business, Engineering, Sales, Information Technology.

What is the largest department at KANA Software?

The largest department at KANA Software is Engineering with 13 employees.

Where are KANA Software employees located globally?

KANA Software has employees across 7 continents and 32 countries including Niger, Angola, Ethiopia, Egypt, Russian Federation.

How has KANA Software's team size changed over time?

KANA Software's team has decreased from approximately 565 to 136 employees based on available data.

KANA Software Employee Directory

Software DevelopmentCalifornia, United States201-500 Employees

KANA understands the value of great Customer Service experiences. We provide on-premises and cloud 
solutions for large enterprises and mid-market organizations, and by unifying and maintaining context 
for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced 
handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900 
enterprises – including many of the Fortune 500 and more than 250 government agencies. At KANA, we 
help create differentiated and personalized customer experiences that count.

KANA is based in Silicon Valley, California and has offices worldwide. For more information visit
www.kana.com, phone +1 800-737-8738, and follow KANA on Twitter @KANAsoftware.

Find KANA Software employees' phone numbers or email addresses

KANA Software Global Highlights

North America
124

United States Of America
121
Canada
3

Asia
59

India
14
Indonesia
13
China
11
Pakistan
6
Turkey
3
Viet Nam
2
Bangladesh
2
Russian Federation
1
Philippines
1
Malaysia
1
Kuwait
1
Israel
1
Iran
1
Afghanistan
1
Japan
1

Europe
44

United Kingdom Of Great Britain And Northern Ireland
38
Belgium
2
Poland
1
Croatia
1
Azerbaijan
1
Serbia
1

Africa
4

Niger
1
Angola
1
Ethiopia
1
Egypt
1

Oceania
1

Australia
1

South America
1

Argentina
1

KANA Software's Leadership

J. L.
Chief Executive Officer
Mobile Phone
Email
T. B.
Ceo
Mobile Phone
Email
M. R.
Chief Operating Officer
Mobile Phone
Email
J. K.
Vice President Global Customer Care And Sustaining Engineering
Mobile Phone
Email
S. B.
Vp Customer Liaison
Mobile Phone
Email
J. M.
VP Global Development
Mobile Phone
Email
S. G.
Owner
Mobile Phone
Email
A. T.
Owner
Mobile Phone
Email

KANA Software Employee Metrics

100%

50%

0%

2026

2025

Engineering
Consultant
Sales
Education
Program & Project Management
Other
Administrative
Operations
Accounting
Business
Community & Social Services
Quality Assurance

Contact profiles from KANA Software

Name

Title

Contact Info

Location

Last Update

M. D.
Service Delivery Manager
Mobile Phone
Email
United KingdomScotland
Oct 23, 2025
L. T.
Development Operations Manager
Mobile Phone
Email
Indonesia
Apr 13, 2026
S. M.
Training Manager
Mobile Phone
Email
United KingdomScotland
Nov 24, 2025
R. C.
Lead Developer
Mobile Phone
Email
United KingdomNorthern Ireland
Mar 24, 2026
A. M.
Sales Operations Manager
Mobile Phone
Email
Oct 17, 2024
C. I.
Manager, Enterprise Managed Services
Mobile Phone
Email
United KingdomNorth Ayrshire
Jul 09, 2024
F. B.
Company Secretary And Corporate Manager
Mobile Phone
Email
Oct 17, 2024
H. W.
Finance Manager
Mobile Phone
Email
United KingdomReading
Feb 23, 2024
J. A.
Manager
Mobile Phone
Email
Oct 16, 2024
J. S.
Sales Manager
Mobile Phone
Email
IndiaUttarakhand
Feb 26, 2024

Frequently Asked Questions

What is KANA Software known for?

KANA Software was founded in 1996 operates in the Software Development industry. The company's main headquarters is located in 2550 Walsh Avenue Suite 120 Santa Clara, California 95051 United States; you can contact the main corporate office by phone at

+1-650-614-****

. Explore KANA Software's company overview page for more information.

What is KANA Software's most common email format?

KANA Software employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more KANA Software email formats with LeadIQ.

How many employees does KANA Software have currently?

KANA Software has approximately 246 employees as of April 2026. These team members are located across 6 continents, including North AmericaAsiaEurope.

Who are KANA Software's key employees and leadership?

As of April 2026, KANA Software's key employees include:

Chief Executive Officer: J. L.
Ceo: T. B.
Chief Operating Officer: M. R.
Vice President Global Customer Care And Sustaining Engineering: J. K.
Vp Customer Liaison: S. B.

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