Keen360

IT Services and IT ConsultingPennsylvania, United States11-50 Employees

Keen360 is an IT services and consulting firm based in Norristown, Pennsylvania, focusing on enabling organizations—particularly in life sciences and health care—to engage markets and customers through better data, insight, workflow, and service. The company emphasizes commercial and service excellence, including data stewardship, and offers capabilities in CRM solutions and business process outsourcing, aiming to deliver integrated, multichannel service operations quickly. Keen360 provides pre-configured, industry-specific CRM solutions built on the Creatio platform and combines this with blended U.S. and Guyana-based BPO teams to support end-to-end service delivery.

Targeting organizations seeking to improve customer care and operational performance, Keen360 positions itself as a provider of advisory, integration, and professional services that fuse CRM and BPO to create omnichannel service capabilities in a matter of weeks. The company operates in the IT services and IT consulting industry, applying its focus to life sciences and health care as its core market, and it has pursued partnerships and product developments to expand its offerings, such as launching a specialized vertical solution on the Creatio Marketplace and announcing collaborations through industry press.

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