Cloud Security Kowalsky Insurance relies on Windows Server, IIS, and GoDaddy hosting, signaling room for a secure cloud-first refresh. A targeted offering could include migrating to Azure or Microsoft 365 with enhanced security (MFA, Defender, identity management) and managed cloud services, plus integrating security and access controls with their iCIMS and analytics tools.

Recruitment Optimization With iCIMS already in use, Kowalsky Insurance has a foothold in talent acquisition that can be expanded. Propose recruitment process optimization, onboarding automation, and systems integration to improve candidate experience and time-to-hire, plus options for RPO or marketing automation to support growth.

Analytics Growth Their use of Piwik PRO Core shows they track site analytics, creating opportunities to expand data-driven marketing. Offer advanced analytics dashboards, event tracking, attribution modeling, and marketing automation that ties website activity to lead generation and policy inquiries.

Policy Modernization As a lean insurer with 10-25M in revenue, Kowalsky may benefit from modern policy administration, CRM, and digital customer experiences. Propose modular policy/claims platforms, a customer portal, e-signature, and integrations to streamline underwriting and service, improving retention and cross-sell opportunities.

IT Cost Optimization With a small IT team, they may value cost-effective managed services and IT optimization. Offer bundled managed IT, security monitoring, backup and disaster recovery, Microsoft 365 optimization, and ongoing vendor consolidation to lower overhead and improve uptime.