Listen360
Software DevelopmentGeorgia, United States11-50 Employees
Listen360 is a software company that provides customer engagement solutions designed to enhance interactions with customers. Its platform brings together data from multiple touchpoints, enabling businesses to understand customer behavior and preferences, tailor communications, and manage online reputation through dashboards and analytics. The target market includes organizations seeking to improve customer experience and loyalty by coordinating engagement across channels and increasing customer lifetime value, with the aim of boosting efficiency by consolidating interactions. Based in Alpharetta, Georgia, Listen360 operates within the software development industry, offering tools that support tracking engagement and generating actionable insights to support ongoing customer relationships. A recent development noted is Listen360’s collaboration with Perkville, announced in early 2022, reflecting ongoing partnerships to expand its customer feedback capabilities.