Market Leadership Khoros has been recognized as a Market Leader multiple times, indicating a strong industry reputation and a steady demand for their digital customer engagement solutions. This positions them as a reliable partner for enterprises seeking advanced omnichannel communication tools.

Recent Product Innovations The launch of Aurora and the next-generation Customer Care Cloud demonstrates Khoros’s commitment to innovation and delivering enhanced features, offering opportunities for upselling new functionalities to existing clients aiming to improve community management and customer support automation.

Acquisition Activity Khoros was acquired by IgniteTech in 2025, which could signal expansion plans and increased investment in growth initiatives. This presents potential for strategic partnerships and joint sales efforts with organizations looking to leverage cutting-edge customer engagement technology.

Industry Focus Khoros operates within the software development sector, targeting large and complex brands that require scalable omnichannel engagement solutions. This aligns well with enterprise clients across various industries seeking sophisticated digital engagement platforms.

Revenue Potential With an impressive revenue range of 250 to 500 million dollars and over 500 employees, Khoros offers significant opportunities for sales of additional modules, professional services, and platform integrations to existing clients looking to expand their digital customer engagement capabilities.