LoyaltyLoop
IT Services and IT ConsultingRhode Island, United States11-50 Employees
LoyaltyLoop is an IT services and consulting firm founded in 2001 and based in East Greenwich, Rhode Island. The company specializes in customer experience management, offering an award-winning feedback service that helps owners identify and grow their base of loyal customers, drive online testimonials and five-star reviews, and engage promoters while managing dissatisfied customers in real time. Its client mix ranges from small local businesses to franchises, Fortune 500 companies, and trade associations, reflecting a broad focus on improving customer satisfaction and generating referrals. LoyaltyLoop positions itself as a pioneer in online customer surveying, with a track record of integrating customer feedback into more cohesive CX programs through a series of product integrations and add-ons. Recent developments include new integrations and partnerships, demonstrating ongoing expansion of its CX capabilities and ecosystem.