What departments does MCI have?

MCI has employees across 7 departments including Human Resources, Recruiting, Operations, Analytics, Sales.

What is the largest department at MCI?

The largest department at MCI is Human Resources with 2 employees.

Where are MCI employees located globally?

MCI has employees across 6 continents and 31 countries including South Africa, Morocco, Botswana, Burkina Faso, Côte D'ivoire.

How has MCI's team size changed over time?

MCI's team has grown from approximately 395 to 457 employees based on available data.

MCI Employee Directory

Outsourcing and Offshoring ConsultingIowa, United States1001-5000 Employees

MCI is a global provider of tech-enabled business services focused on outsourcing contact center operations for brands worldwide. It emphasizes digital transformation and operational efficiency, delivering scalable, agile solutions tailored to client needs to optimize performance and reduce costs. Through organic growth and acquisitions, MCI has built a diversified mix of offerings that spans managing contact centers, business process outsourcing, omnichannel customer experience deployment, IT services, software and app development, customer experience management, inside sales, and collections and accounts receivable management.

The company serves a broad client base in North America, supported by a network of brands such as Gravis Marketing, OnBrand24, Valor Intelligent Processing, and Market Force. Based in Iowa City, Iowa, United States, MCI operates in the outsourcing and offshoring consulting sector and combines global scale with close-knit, agile teams to deliver end-to-end BPO services and CX solutions.

MCI Global Highlights

North America
389

United States Of America
333
Canada
50
Haiti
2
Mexico
2
Costa Rica
1
Guatemala
1

Asia
62

Iran
22
Singapore
13
Philippines
11
India
6
Indonesia
5
China
2
Saudi Arabia
1
Viet Nam
1
Malaysia
1

Africa
46

South Africa
35
Morocco
3
Côte D'ivoire
2
Botswana
1
Burkina Faso
1
Mauritania
1
Egypt
1
Algeria
1
Madagascar
1

Europe
14

France
11
Netherlands
1
United Kingdom Of Great Britain And Northern Ireland
1
Greece
1

South America
3

Brazil
2
Argentina
1

Oceania
1

Australia
1

MCI's Leadership

K. M.
Vice President Human Resources
Mobile Phone
Email
V. A. N.
Senior Manager - Global Leadership Recruitment (consulting)
Mobile Phone
Email
K. A.
Senior Human Resources Manager
Mobile Phone
Email
N. R. A. S.
Financial Reporting Manager
Mobile Phone
Email
S. S. V.
Team Lead
Mobile Phone
Email
D. W.
Operations Manager
Mobile Phone
Email
J. R.
Lead Programmer And Analyst
Mobile Phone
Email
J. S.
Workforce Manager
Mobile Phone
Email

MCI Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Operations
Sales
Support
Banking
Other
Human Resources
Analytics
Recruiting
Program & Project Management
Accounting

Contact profiles from MCI

Name

Title

Contact

Location

Last Update

R. N.
Global Talent Systems Manager (ats)
Mobile Phone
Email
South AfricaWestern Cape
Jul 08, 2026
M. T.
Senior Specialist In Market Research
Mobile Phone
Email
Iran
May 29, 2026

Frequently Asked Questions

What is MCI known for?

MCI was founded in 2002 operates in the Outsourcing and Offshoring Consulting industry. Explore MCI's company overview page for more information.

What is MCI's most common email format?

MCI employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more MCI email formats with LeadIQ.

How many employees does MCI have currently?

MCI has approximately 2.3K employees as of August 2026. These team members are located across 6 continents, including North AmericaAsiaAfrica.

Who are MCI's key employees and leadership?

As of August 2026, MCI's key employees include:

Vice President Human Resources: K. M.
Senior Manager - Global Leadership Recruitment (consulting): V. A. N.
Senior Human Resources Manager: K. A.
Financial Reporting Manager: N. R. A. S.
Team Lead: S. S. V.

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MCI Employee Directory

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