Insights

Digital Transformation Focus MCI’s emphasis on digital transformation and cloud-based customer experience solutions presents an opportunity to offer complementary innovative technologies or automation tools that can further enhance their automation, data analytics, and digital engineering capabilities.

Global Contact Center Services As a leader in scalable contact center outsourcing with a broad client base across North America, MCI may benefit from solutions that improve multichannel customer engagement, AI-driven self-service, or workforce management tools to increase efficiency and client satisfaction.

Technology Stack Compatibility MCI utilizes a variety of advanced tech platforms such as Criteo, HubSpot, and Adobe Creative Suite, indicating potential for integration partnerships or the promotion of new compatible marketing automation, analytics, or creative solutions that could enhance their existing infrastructure.

Growth through Acquisitions With a strategic expansion model via acquisitions, MCI may be open to partnership or acquisition opportunities that can diversify or strengthen their service offerings, especially in emerging areas like AI, RPA, or next-generation CX technology.

Financial Stability and Scalability MCI’s substantial revenue and a large workforce suggest capacity for large-scale deployments; tailored enterprise solutions in cloud services, automation, or compliance consulting could be valuable sales opportunities aimed at supporting their continued growth and operational stability.

MCI Tech Stack

MCI uses 8 technology products and services including Criteo, Linkedin Insight Tag, amCharts, and more. Explore MCI's tech stack below.

Criteo

Advertising

Linkedin Insight Tag

Analytics

amCharts

Javascript Graphics

HubSpot Chat

Live Chat

Online Community Software

Adobe Creative Suite

Visualisation Software

HTTP/3

Web & Portal Technology

GoDaddy

Web Hosting

MCI Email Formats	Example	Percentage
First.Last@mci.world	John.Doe@mci.world	49%
First@mci.world	John@mci.world	1%
LastF@mci.world	DoeJ@mci.world	1%
First.Last@mci.world	John.Doe@mci.world	49%

MCI Email Formats

Example

Percentage

First.Last@mci.world

John.Doe@mci.world

49%

First@mci.world

John@mci.world

LastF@mci.world

DoeJ@mci.world

First.Last@mci.world

John.Doe@mci.world

49%

Frequently Asked Questions

Where is MCI's headquarters located?

MCI's main headquarters is located at Iowa City, Iowa United States. The company has employees across 4 continents, including North AmericaAsiaAfrica.

What is MCI's stock symbol?

MCI is a publicly traded company; the company's stock symbol is MCI.

What is MCI's official website and social media links?

MCI's official website is mci.world and has social profiles on LinkedIn.

What is MCI's NAICS code?

MCI's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does MCI have currently?

As of February 2026, MCI has approximately 2K employees across 4 continents, including North AmericaAsiaAfrica. Key team members include Coo Tech: B. H.Cto: Global: D. K.Chief Human Resources Officer: E. Z. D.. Explore MCI's employee directory with LeadIQ.

What industry does MCI belong to?

MCI operates in the Outsourcing and Offshoring Consulting industry.

What technology does MCI use?

MCI's tech stack includes CriteoLinkedin Insight TagamChartsHubSpot ChatLinkedInAdobe Creative SuiteHTTP/3GoDaddy.

What is MCI's email format?

MCI's email format typically follows the pattern of First.Last@mci.world. Find more MCI email formats with LeadIQ.

When was MCI founded?

MCI was founded in 2002.

MCI

Q: What is MCI's official website and social media links?

MCI's official website is mci.world. MCI has social profiles on LinkedIn.

Q: How many employees does MCI have currently?

MCI has approximately 2K employees.

Q: What technology does MCI use?

MCI's tech stack includes Swiper, Google Tag Manager, AppNexus, Google Ads Conversion Tracking, Outbrain.

Outsourcing and Offshoring ConsultingIowa, United States1001-5000 Employees

MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide. With a focus on digital transformation and efficiency, we help our clients Do More For Less by delivering scalable, agile solutions tailored to their needs.

Through organic growth and strategic acquisitions, MCI has built a portfolio of companies offering synergistic services, including contact center management, business process outsourcing (BPO), Omnichannel CX deployment, IT services, software and app development, customer experience management, inside sales, and collections/account receivable management. Our comprehensive BPO-as-a-Service (BPOaaS) model provides flexible, end-to-end solutions for companies looking to optimize their operations.

CX OUTSOURCING SIMPLIFIED
MCI combines the strength of global scale with the personalized touch of smaller, agile teams. Our award-winning Customer Service Representatives (CSRs) deliver exceptional customer engagement, sales, and retention services with empathy and expertise.

🤝 Customer Experience Solutions
📈 Revenue Growth Services
🏡 Remote Workforce Solutions
🧠 CX Strategy & Design
🔒 Secure, Scalable, and Stable Operations

CX TECHNOLOGY THAT DELIVERS
We ensure every customer interaction is seamless across all channels, powered by cloud-based technology and intelligent automation. Our solutions enhance both customer and employee experiences, driving efficiency and cost savings.

📊 Automation, Data & Analytics
☁️ Cloud & Digital Engineering
🤖 Digital Self-Service & Cost Mitigation
🧩 Technology & Systems Integration
🚀 Digital Transformation & Marketing Solutions

With over 5,000 employees and 370+ North American clients, MCI leads a global network of brands, including Gravis Marketing, OnBrand24, Valor Intelligent Processing, Market Force, and others.

Contact us today to discover how MCI can help your brand achieve its full potential through Global Contact Center Outsourcing – Simplified.

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MCI's Email Address Formats