Strategic Partnership Metro Sales has a long-standing exclusive Ricoh dealership in Minnesota since 1981, indicating strong vendor relationships and potential for expanding imaging and workflow automation solutions alongside Ricoh hardware and services.

Employee Ownership Since becoming employee-owned in 2019, Metro Sales emphasizes customer satisfaction and stability, suggesting opportunities to position managed IT services and IT support offerings as aligned with a customer-centric, accountable services model.

BI Expansion The recent launch of Intuitive BI Dashboards signals a push into data analytics and decision support; a prime opportunity to cross-sell analytics, data integration, and dashboarding services to optimize print workflows and document-intensive processes.

Financial Scale With revenue in the 250M to 500M range and a regional footprint, there is capacity for larger contract opportunities in managed IT, document security, cloud print management, and enterprise-wide imaging deployments.

Awarded Credibility Ricoh Circle of Excellence awards and a history of leadership changes indicate ongoing recognition and evolution; leverage this credibility to propose upgrade cycles, service level improvements, and enhanced imaging software solutions to existing customers.