Networking Expansion The Midwest Contact Center Association actively hosts 6 to 10 events annually, including tours, educational sessions, and networking opportunities, making it an ideal platform for promoting products or services that enhance contact center operations or staff development.
Regional Presence With recent expansion to establish a Chicago Chapter, MWCCA offers targeted engagement opportunities in multiple locations, providing prospects with localized outreach and tailored solutions for contact centers across the Midwest.
Non-Profit Focus As a non-profit organization with a modest revenue of under 1 million dollars, MWCCA is likely receptive to affordable and value-driven offerings that support education, collaboration, and professional growth within contact center communities.
Tech Adoption MWCCA utilizes multiple technology platforms including Microsoft, JSON-LD, and reCAPTCHA, indicating openness to innovative tech solutions that could streamline contact center processes or enhance their event and communication strategies.
Industry Alignment Aligning with higher-revenue industry groups such as SOCAP and Frost & Sullivan suggests potential for strategic partnerships or tailored solutions that address the broader civic and social organization sector's unique contact center needs.