Established Industry Leader SOCAP International is a longstanding leader in the customer experience community with over four decades of expertise, providing a trusted platform for organizations seeking to enhance their CX strategies through collaboration and professional development.

Growing Financial Scale With annual revenues ranging between $100 million and $250 million, SOCAP demonstrates significant market presence and financial stability, indicating potential for service and solution expansion in the customer care and experience sectors.

Industry Collaborations Recent partnerships like the one with Hallmark Business Connections highlight opportunities to engage with organizations focused on brand-enhancing customer engagement initiatives, opening avenues for co-branded programs and joint offerings.

Targeted Professional Community SOCAP's membership of 11 to 50 employees from diverse customer care backgrounds offers prospects for specialized CX tool integrations, training services, and knowledge-sharing platforms tailored to CX professionals' needs.

Digital Engagement Tools Utilizing advanced technologies such as AWS, DataDome, and Google Tag Manager, SOCAP demonstrates an openness to innovative digital solutions, creating opportunities to pitch new CX tech, analytics platforms, and online learning enhancements.