NCM Associates Employee Directory
Professional Training and CoachingMissouri, United States201-500 Employees
NCM Associates is a mid-sized professional training and coaching firm based in Kansas City, Missouri. Its employee-owners help thousands of dealerships across North America improve profitability by combining rigorous business analysis with structured peer collaboration, a model rooted in the automotive 20 Group concept first established in 1947. The company began in the automotive retail sector and has since expanded to serve clients in more than 20 industries. Its offerings include educational programs and on-site consulting tailored to dealerships, supported by collaborative processes and performance benchmarks. In the professional training and coaching field, NCM positions itself as a practitioner that blends analytical insight with peer-to-peer learning to help clients navigate a challenging economic environment. A notable recent development is a 2026 partnership with the North American Trailer Dealers Association (NATDA), designating NCM as an education partner and the exclusive service management training provider.