Acquisition Opportunity Target the post-acquisition integration market given that NCS Technologies was acquired by Qentelli in 2022. Position services around digital transformation, customer experience optimization, and RPA to align with the new parent company’s strategic priorities and potential consortium opportunities.

RPA and CX Focus Leverage their existing strengths in robotic process automation and customer experience solutions to offer scalable automation programs, process mining, and enhancement of enterprise workflows to mid-market and enterprise clients seeking efficiency gains and cost reductions.

Cloud and Security NCS lists AWS and OpenSSL in its tech stack. Pursue upsell opportunities in cloud migration, security hardening, and compliance (SSL/TLS best practices) for clients moving to or optimizing AWS environments.

Midmarket Reach With 51-200 employees and a revenue profile of tens of millions, target similar mid-market firms that value enterprise-grade IT services, digital transformation, and managed cloud/automation offerings, positioning as a flexible partner versus larger incumbents.

Industry Alignment Highlight capabilities in enterprise to small business solutions, digital transformation, and IT consulting to industries prioritizing rapid modernization and CX improvements. Propose case-led pitches showing measurable ROI from automation and modernization initiatives.