Strategic Partnerships NorthStar actively engages in partnerships with technology and service providers (SilverBlaze, KUBRA Notifi, ERTH Power, Util-Assist, Field Effect) to enhance customer engagement, data integration, and security capabilities, signaling opportunities to position compatible integrations and co-sell with complementary vendors.

Customer Engagement Depth With a suite that includes customer information and billing, engagement solutions, and mobile workforce management serving over 200 utilities and 3.5M daily users, there is strong demand for expansions into upsell of billing enhancements, omni-channel communications, and field workforce optimization.

Regional Expansion Current footprint across North America and the Caribbean suggests growth opportunities in adjacent utility markets, especially where Green Button data access and notifi unified messaging can be introduced or expanded.

Security & Compliance Existing partnerships emphasize data security through Covalence, indicating a buyer interest in robust cybersecurity, identity protection, and regulatory compliance to protect critical utility data.

Scalable Platform A 45+ year track record and enterprise solution that supports multiple touchpoints points to a scalable platform suitable for upsell into larger utility networks, managed services, and long-term SaaS contracts with expanded modules.