Novanet
IT Services and IT ConsultingNew York, United States51-200 Employees
Novanet is a solutions-focused IT services and consulting company with a global footprint, delivering cloud contact center capabilities to organizations of varying sizes. Its offerings enable customer support without reliance on hardware phones and support a distributed, worldwide workforce. The firm has introduced a customer agent app powered by WebRTC, designed to allow agents to assist customers from anywhere. Headquartered in New York, New York, with research and development based in Mumbai and regional offices in the Philippines, Singapore, and San Francisco, the company operates across multiple regions. Its customers range from startups to large enterprises seeking flexible, scalable solutions within the IT services and IT consulting sector to support and grow their contact center operations.