NovelVox Employee Directory
IT Services and IT ConsultingGeorgia, United States51-200 Employees
NovelVox provides contact center solutions and customer experience technology aimed at improving agent performance and customer interactions. Its platform enables agents to handle conversations across voice, email, chat, social media, and instant messaging, supporting faster and more personalized service. The offerings are designed to integrate with existing contact center environments with minimal disruption. NovelVox is based in Roswell, Georgia, and operates as a mid-sized IT services and consulting firm focused on implementing and optimizing contact center solutions. The company serves clients across banking, healthcare, insurance, government, telecom, and retail, drawing on more than 17 years of experience and a presence in over 20 countries. In June 2026, NovelVox announced an expanded partnership with Dialpad to support AI-enabled agent assistance for healthcare and financial services.
1-888-653-2347 
support@leadiq.com 
