What departments does NSW Department of Customer Service have?

NSW Department of Customer Service has employees across 14 departments including Information Technology, Finance, Information Security, Product Management, Engineering.

What is the largest department at NSW Department of Customer Service?

The largest department at NSW Department of Customer Service is Information Technology with 5 employees.

Where are NSW Department of Customer Service employees located globally?

NSW Department of Customer Service has employees across 5 continents and 21 countries including Kenya, Thailand, Indonesia, India, Malaysia.

How has NSW Department of Customer Service's team size changed over time?

NSW Department of Customer Service's team has decreased from approximately 3.5K to 2.7K employees based on available data.

NSW Department of Customer Service Employee Directory

Government AdministrationNew South Wales, Australia1001-5000 Employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. We are focused on delivering customer service, modern and strong regulation, along with meaningful digital reform for communities. DCS is a portfolio of more than 30 agencies, entities and business units, which makes our work incredibly diverse.

We are guided by our core values of integrity, trust, service and accountability.  We offer flexible working, competitive pay and conditions, and support employee health and wellbeing.

Come join us and help influence the future of our great state.

Our community guidelines:
https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines

Find NSW Department of Customer Service employees' phone numbers or email addresses

NSW Department of Customer Service Global Highlights

Oceania
2.9K

Australia
2.9K
Papua New Guinea
1

Asia
28

India
8
Thailand
5
Indonesia
3
Bangladesh
3
Malaysia
2
China
2
Iraq
1
Saudi Arabia
1
Qatar
1
United Arab Emirates
1
Singapore
1

North America
21

United States Of America
18
Canada
3

Europe
14

United Kingdom Of Great Britain And Northern Ireland
9
Ireland
2
Sweden
1
Ukraine
1
Italy
1

Africa
1

Kenya
1

NSW Department of Customer Service's Leadership

J. G. P.
Chief People Officer
Mobile Phone
Email
M. T.
Chief Financial Officer
Mobile Phone
Email
K. K.
Chief Technology Officer
Mobile Phone
Email
T. P.
Chief Audit Executive
Mobile Phone
Email
W. F.
Head Of Strategic Communications
Mobile Phone
Email
J. A.
Head Of It Commercial & Vendor Management
Mobile Phone
Email
C. M.
Executive Officer To The Chief People Officer
Mobile Phone
Email
S. J.
Principal Cloud App Integration Sme Lead (mulesoft Platform Owner )
Mobile Phone
Email

NSW Department of Customer Service Employee Metrics

100%

50%

0%

2026

2025

Analytics
Program & Project Management
Engineering
Legal
Customer Success
Other
Administrative
Support
Community & Social Services

Contact profiles from NSW Department of Customer Service

Name

Title

Contact Info

Location

Last Update

J. H.
Director Digital Investment Assurance
Mobile Phone
Email
AustraliaNew South Wales
Dec 11, 2025
B. C.
Director, Strategy & Analytics
Mobile Phone
Email
Mar 11, 2026
S. B.
Director, Ict Engagement
Mobile Phone
Email
AustraliaNew South Wales
Aug 03, 2025
A. B.
Delivery Director
Mobile Phone
Email
Nov 05, 2025
C. G.
Director - Infrastructure Services
Mobile Phone
Email
AustraliaNew South Wales
Nov 18, 2025
T. H.
Director Data Policy, Governance And Evaluation
Mobile Phone
Email
AustraliaNew South Wales
Mar 11, 2026
E. W.
Program Director, Digital Procurement Transformation
Mobile Phone
Email
AustraliaNew South Wales
Nov 14, 2025
A. M. C.
Director, Finance | Service Nsw
Mobile Phone
Email
AustraliaNew South Wales
Jul 04, 2025
A. B.
Product Director
Mobile Phone
Email
AustraliaNew South Wales
Mar 17, 2026
A. M. I. E. L.
Director, Service Integration
Mobile Phone
Email
AustraliaNew South Wales
Mar 12, 2026

Frequently Asked Questions

What is NSW Department of Customer Service known for?

NSW Department of Customer Service operates in the Government Administration industry. The company's main headquarters is located in 2-24 Rawson Place Haymarket, New South Wales 2000 Australia; you can contact the main corporate office by phone at

+61-2-9372-****

. Explore NSW Department of Customer Service's company overview page for more information.

What is NSW Department of Customer Service's most common email format?

NSW Department of Customer Service employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more NSW Department of Customer Service email formats with LeadIQ.

How many employees does NSW Department of Customer Service have currently?

NSW Department of Customer Service has approximately 3.3K employees as of March 2026. These team members are located across 5 continents, including OceaniaAsiaNorth America.

Who are NSW Department of Customer Service's key employees and leadership?

As of March 2026, NSW Department of Customer Service's key employees include:

Chief People Officer: J. G. P.
Chief Financial Officer: M. T.
Chief Technology Officer: K. K.
Chief Audit Executive: T. P.
Head Of Strategic Communications: W. F.

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