What departments does NTT Business Process Outsourcing have?

NTT Business Process Outsourcing has employees across 16 departments including Business, Analytics, Operations, Quality Assurance, Supply Chain.

What is the largest department at NTT Business Process Outsourcing?

The largest department at NTT Business Process Outsourcing is Operations with 6 employees.

Where are NTT Business Process Outsourcing employees located globally?

NTT Business Process Outsourcing has employees across 3 continents and 4 countries including Benin, Philippines, India, Canada.

How has NTT Business Process Outsourcing's team size changed over time?

NTT Business Process Outsourcing's team has decreased from approximately 177 to 169 employees based on available data.

NTT Business Process Outsourcing Employee Directory

Outsourcing and Offshoring ConsultingOntario, Canada51-200 Employees

NTT Business Process Outsourcing provides customer experience management through end-to-end solutions that support the full customer journey. The organization uses an early engagement and outcomes-based approach to help clients design and deploy the right technology environment to enable CX strategy execution. Its managed services span fully outsourced contact center operations as well as targeted support such as quality assurance, workforce management, and analytics to optimize CX and protect revenue. A dedicated practice, SmartCX, analyzes customer behaviors and preferences to continually refine CX delivery and support retention. Headquartered in Toronto, Ontario, the company also maintains offices in Ottawa, Orangeville, Sudbury, Bridgewater, Yarmouth, Edmundston and Montreal, and operates an offshore facility in Manila. The organization is positioned within the outsourcing and offshoring consulting sector, focusing on customer experience management for a range of clients.

NTT Business Process Outsourcing Global Highlights

North America
156

Canada
156

Asia
22

Philippines
21
India
1

Africa
1

Benin
1

NTT Business Process Outsourcing's Leadership

W. C.
Vice President Cx Delivery, Innovation, And Business Intelligence
Mobile Phone
Email
C. M.
Vice President Of Global Operations
Mobile Phone
Email
M. K.
Vice President, Sales At Business Process Outsourcing Division Of Ntt Data
Mobile Phone
Email
G. M.
Director Of Operations
Mobile Phone
Email
C. D.
Director Of Operations
Mobile Phone
Email
F. C. R.
Senior Director - Workforce Management And Quality Assurance
Mobile Phone
Email
S. H.
Senior Director, Delivery
Mobile Phone
Email
T. P.
Director, Human Resources (canada & Manila)
Mobile Phone
Email

NTT Business Process Outsourcing Employee Metrics

100%

50%

0%

2026

2025

Program & Project Management
Support
Education
Human Resources
Recruiting
Other
Analytics

Contact profiles from NTT Business Process Outsourcing

Name

Title

Contact Info

Location

Last Update

J. M.
Senior Director, Information Technology & Security
Mobile Phone
Email
Canada
Apr 17, 2026
P. K.
Senior Director Of Operations
Mobile Phone
Email
CanadaOntario
Nov 13, 2025
D. S.
Sr. Manager, Digital Business Services
Mobile Phone
Email
CanadaOntario
Jun 28, 2026
J. A.
Client Solutions Lead
Mobile Phone
Email
PhilippinesMetro Manila
Jun 25, 2026
J. P.
Senior Manager, Training Delivery
Mobile Phone
Email
CanadaOntario
Jun 30, 2026
L. D.
Senior Manager Business Operations
Mobile Phone
Email
CanadaOntario
Apr 16, 2026
P. K.
Customer Service Team Lead
Mobile Phone
Email
CanadaOntario
Aug 09, 2025
S. P.
Senior Manager Internal Communications
Mobile Phone
Email
CanadaOntario
Jul 15, 2026
H. R.
Site Manager
Mobile Phone
Email
CanadaOntario
Nov 17, 2025
S. B.
Senior Manager Sales Operations
Mobile Phone
Email
CanadaOntario
Jun 24, 2026

Frequently Asked Questions

What is NTT Business Process Outsourcing known for?

NTT Business Process Outsourcing was founded in 2013 operates in the Outsourcing and Offshoring Consulting industry. Explore NTT Business Process Outsourcing's company overview page for more information.

What is NTT Business Process Outsourcing's most common email format?

NTT Business Process Outsourcing employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more NTT Business Process Outsourcing email formats with LeadIQ.

How many employees does NTT Business Process Outsourcing have currently?

NTT Business Process Outsourcing has approximately 194 employees as of July 2026. These team members are located across 3 continents, including North AmericaAsiaAfrica.

Who are NTT Business Process Outsourcing's key employees and leadership?

As of July 2026, NTT Business Process Outsourcing's key employees include:

Vice President Cx Delivery, Innovation, And Business Intelligence: W. C.
Vice President Of Global Operations: C. M.
Vice President, Sales At Business Process Outsourcing Division Of Ntt Data: M. K.
Director Of Operations: G. M.
Director Of Operations: C. D.

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NTT Business Process Outsourcing Employee Directory

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