On-Hold Media Group
Media ProductionTexas, United States11-50 Employees
On-Hold Media Group is a media production company focused on creating and delivering on-hold messages for businesses. It develops on-hold content intended to help clients engage callers and support business growth. Through behind-the-scenes automation, the production and delivery of on-hold messages are streamlined, giving customers direct control and faster turnaround times. The approach emphasizes ease of use and reliability in the production workflow. The company traces its origins to 2000, when it aligned customer focus with emerging technologies to improve service in the on-hold sector. It has introduced cloud-based content management and automated delivery, and later expanded to address growth in VoIP. Based in Plano, Texas, it operates as a small-to-mid-sized firm within the broader media production landscape. The firm has grown within the on-hold industry by pursuing a steady stream of product and process innovations.