Insights

Comprehensive CX Solutions OneDirect offers an integrated customer experience management platform covering multiple channels including call, email, social media, and blogs, enabling enterprises to deliver seamless and unified customer interactions.

Diverse Industry Reach Serving clients across sectors such as BFSI, healthcare, retail, aviation, and government presents opportunities to customize CX services for various verticals and expand into underrepresented markets.

Strong Cloud Infrastructure Utilizing AWS and related cloud services indicates scalability and reliable deployment, making it appealing for organizations seeking flexible and secure CX solutions.

Growing Revenue Potential With estimated revenue between 1 million and 10 million dollars, there is significant room for expansion through targeted outreach to mid-size and large enterprises looking to enhance customer engagement.

Upcoming Funding and Growth Recent funding of 700K suggests potential for product development and market penetration, making it an attractive partner for co-marketing efforts or strategic alliances.

OneDirect Tech Stack

OneDirect uses 8 technology products and services including Amazon Web Services, cdnjs, Amazon S3, and more. Explore OneDirect's tech stack below.

  • Amazon Web Services
    Cloud Hosting
  • cdnjs
    Content Delivery Network
  • Amazon S3
    Content Delivery Network
  • jQuery UI
    Javascript Libraries
  • jQuery
    Javascript Libraries
  • Google Tag Manager
    Tag Management
  • Bootstrap
    UI Frameworks
  • Google Analytics
    Web Analytics

Media & News

OneDirect's Email Address Formats

OneDirect uses at least 2 format(s):
OneDirect Email FormatsExamplePercentage
First.Last@onedirect.inJohn.Doe@onedirect.in
100%

Frequently Asked Questions

Where is OneDirect's headquarters located?

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OneDirect's main headquarters is located at Ground Floor, South Wing, BPL Building, Arakere, Bannerghatta Main Road (Near Dairy Circle) Bangalore, Karnataka 560076, IN. The company has employees across 3 continents, including AsiaNorth AmericaEurope.

What is OneDirect's official website and social media links?

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OneDirect's official website is getonedirect.com and has social profiles on LinkedInCrunchbase.

What is OneDirect's NAICS code?

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OneDirect's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does OneDirect have currently?

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As of October 2025, OneDirect has approximately 60 employees across 3 continents, including AsiaNorth AmericaEurope. Key team members include Sr. Vice President - Enterprise Solutions: A. A.Administration Manager: K. V.Manager, Enterprise Solutions: Y. M.. Explore OneDirect's employee directory with LeadIQ.

What industry does OneDirect belong to?

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OneDirect operates in the IT Services and IT Consulting industry.

What technology does OneDirect use?

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OneDirect's tech stack includes Amazon Web ServicescdnjsAmazon S3jQuery UIjQueryGoogle Tag ManagerBootstrapGoogle Analytics.

What is OneDirect's email format?

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OneDirect's email format typically follows the pattern of First.Last@onedirect.in. Find more OneDirect email formats with LeadIQ.

How much funding has OneDirect raised to date?

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As of October 2025, OneDirect has raised $700K in funding. The last funding round occurred on Sep 04, 2018 for $700K.

When was OneDirect founded?

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OneDirect was founded in 2013.
OneDirect

OneDirect

IT Services and IT ConsultingIndia51-200 Employees

OneDirect is India’s leading Customer Experience Management Company. Built for enterprises, with all CX modules under one roof. The product modules include:
1. Service Management Platform - Call, Email, Social, Blogs, Reviews, and many more. (Over 200 channel integrations)
2. Feedback Management Platform - Customers, Employees, and Partners
3. Messaging - FAQs, Smart help, and Live Chat.
4. Advance analytics engine - Command centers.
5. Service 360 - The one true view of the customer and his journey with the brand.
We work with brands across verticals like Consumer Electronics, Aviation, Automotive, BFSI, Government, Retail, Healthcare, Travel, Real Estate and Hospitality.

Section iconCompany Overview

Headquarters
Ground Floor, South Wing, BPL Building, Arakere, Bannerghatta Main Road (Near Dairy Circle) Bangalore, Karnataka 560076, IN
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2013
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $700K

    OneDirect has raised a total of $700K of funding over 3 rounds. Their latest funding round was raised on Sep 04, 2018 in the amount of $700K.

  • $1M$10M

    OneDirect's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $700K

    OneDirect has raised a total of $700K of funding over 3 rounds. Their latest funding round was raised on Sep 04, 2018 in the amount of $700K.

  • $1M$10M

    OneDirect's revenue is estimated to be in the range of $1M$10M

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