OneTouch Direct logo

OneTouch Direct Employee Directory

Outsourcing and Offshoring ConsultingFlorida, United States1001-5000 Employees

OneTouch Direct is a Tampa, Florida-based outsourcing and offshoring consulting company located at 4902 West Sligh Avenue, Tampa, FL 33634, United States, and employing between 1,001 and 5,000 people. It operates as a global business process outsourcing and collections provider, delivering client-specific outreach solutions. The company launched OneTouch AIQ, an AI-driven omnichannel quality assurance solution, on May 13, 2024. It has pursued leadership and geographic expansion, including appointing Yvonne Torrijos as Chief Client Officer in 2023 and opening a Nashville office in 2022 with plans to hire more than 250 people locally. Reported revenue is in the range of $100 million to $250 million.

Find OneTouch Direct employees' phone numbers or email addresses

OneTouch Direct Global Highlights

Location
Employees

North America
713

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  • United States Of America
    690
  • Canada
    22
  • Dominican Republic
    1

South America
17

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  • Colombia
    17

Asia
7

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  • United Arab Emirates
    2
  • India
    2
  • Indonesia
    1
  • Sri Lanka
    1
  • China
    1

Europe
4

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  • United Kingdom Of Great Britain And Northern Ireland
    3
  • Latvia
    1

Africa
2

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  • Nigeria
    1
  • Morocco
    1

OneTouch Direct's Leadership

  • Chief Executive Officer & Cofounder at OneTouch Direct
    J. M.
    Chief Executive Officer & Cofounder
  • Chief Executive Officer at OneTouch Direct
    J. M.
    Chief Executive Officer
  • Vice President Of Employee Relations at OneTouch Direct
    J. K.
    Vice President Of Employee Relations
  • Vice President Business Solution Development at OneTouch Direct
    D. W.
    Vice President Business Solution Development
  • Founder at OneTouch Direct
    J. P.
    Founder
  • Owner at OneTouch Direct
    L. H.
    Owner
  • Deputy Chief Operations at OneTouch Direct
    A. G.
    Deputy Chief Operations
  • Senior Vice President at OneTouch Direct
    J. F.
    Senior Vice President

OneTouch Direct Employee Metrics

100%
50%
0%
2026
2025
  • Customer Success
  • Sales
  • Support
  • Analytics
  • Engineering
  • Other
  • Operations
  • Information Technology
  • Marketing
  • Recruiting
  • Administrative
  • Program & Project Management
  • Business

Contact profiles from OneTouch Direct

Name
Title
Contact
Location
Last Update
  • Principal at OneTouch Direct
    C. T.
    Principal
    Oct 17, 2024
  • Principal at OneTouch Direct
    L. E.
    Principal
    Oct 22, 2024
  • Talent Acquisition Consultant at OneTouch Direct
    K. M.
    Talent Acquisition Consultant
    Jun 25, 2026
  • Workforce Management at OneTouch Direct
    S. G. R.
    Workforce Management
    Apr 16, 2026
  • Call Centre Rep at OneTouch Direct
    J. I.
    Call Centre Rep
    Canada, Ontario
    Nov 14, 2025
  • Firstnet Csr at OneTouch Direct
    L. S.
    Firstnet Csr
    Aug 31, 2026
  • Coordinator/Trainer at OneTouch Direct
    I. S.
    Coordinator/Trainer
    Apr 14, 2026
  • Workforce Management at OneTouch Direct
    T. W.
    Workforce Management
    Canada, Ontario
    Jun 28, 2026
  • Customer Service Specialist at OneTouch Direct
    G. N.
    Customer Service Specialist
    Canada, Ontario
    Aug 04, 2026
  • Backoffice Assistant at OneTouch Direct
    S. S. L.
    Backoffice Assistant
    Colombia, Guainía
    Apr 16, 2026

Frequently Asked Questions

What is OneTouch Direct known for?

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OneTouch Direct was founded in 1998 and operates in the Outsourcing and Offshoring Consulting industry. You can contact OneTouch Direct's main corporate office by phone at . Explore OneTouch Direct's company overview page for more information.

What is OneTouch Direct's most common email format?

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OneTouch Direct employees' email format typically follows the pattern of First.Last@onetouchdirect.com. Trying to find reliable and up-to-date employee contact data? Find more OneTouch Direct email formats with LeadIQ.

How many employees does OneTouch Direct have currently?

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OneTouch Direct has approximately 1.1K employees as of August 2026. These team members are located across 5 continents, including North America, South America and Asia.

Who are OneTouch Direct's key employees and leadership?

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As of August 2026, OneTouch Direct's key employees include:

  • Chief Executive Officer & Cofounder: J. M.
  • Chief Executive Officer: J. M.
  • Vice President Of Employee Relations: J. K.
  • Vice President Business Solution Development: D. W.
  • Founder: J. P.

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