AI-Driven Quality Assurance Solution OneTouch Direct recently launched OneTouch AIQ, an AI-driven omnichannel quality assurance solution. This cutting-edge technology can be highlighted as a key differentiator in sales pitches when targeting clients looking for advanced customer service solutions.

Expansion and New Key Personnel With the recent expansion to Nashville and the appointment of Yvonne Torrijos as Chief Client Officer, OneTouch Direct is undergoing strategic growth. Leveraging the addition of key personnel and new office locations can open opportunities to pitch custom solutions to a wider market.

Competitive Positioning in Market OneTouch Direct competes with major players like iQor, Alorica, and Conduent in the business process outsourcing industry. Highlighting factors such as a personalized approach, innovative technology stack, and significant revenue range can be used to strengthen sales propositions against competitors.

Large Employee Base for Scalability With a substantial workforce of 1001-5000 employees, OneTouch Direct showcases the capacity for scalability and meeting the demands of large clientele. This factor can be emphasized in sales pitches to assure potential clients of the company's ability to handle sizable projects efficiently.

Focus on Exceptional Customer Experiences OneTouch Direct prides itself on delivering exceptional customer experiences by offering customized solutions with little red tape. Sales representatives can leverage this unique selling point to attract clients looking for compassionate customer care and a seamless service experience.