Large Enterprise Focus OpenMarket, now part of Infobip, works with major global organizations including seven of the world’s top ten brands, indicating a strong foothold in the enterprise sector. This presents sales opportunities for advanced messaging solutions tailored to large-scale, high-volume customers looking to enhance communication and operational efficiency.

Expansion in Digital Channels Recent initiatives involve AI-powered chatbots and Rich Communication Services (RCS) to offer real-time, interactive experiences for consumers in markets like Latin America. Targeting industries such as sports, media, and telecommunications can lead to upselling or new solutions in conversational AI and omnichannel engagement.

Recognition and Credibility Infobip’s repeated recognition as a leader by Gartner and in mobile messaging fraud prevention underscores its industry credibility. This reputation can be leveraged to target risk-conscious organizations seeking reliable, secure communication platforms.

Strategic Partnerships Partnerships with telecom providers like Ooredoo and content companies such as ClaroSports demonstrate a focus on regional expansion and vertical-specific offerings. These partnerships suggest potential opportunities to integrate or expand bespoke communication solutions in diverse markets and sectors.

Growth through Innovation Infobip’s focus on developing next-gen conversational AI, platform orchestration, and fraud prevention solutions indicates ongoing innovation. Selling advanced, customized communication tools to enterprises looking to modernize and secure their customer engagement channels can be a key opportunity.